(PRWEB) June 29, 2014
Myfootshop.com recently introduced an interactive graphical tool to their web site that is used to help customers diagnose foot and ankle problems. The tool employs images of the foot and ankle that are activated with 'hot zones'. Each hot zone is associated with conditions of the foot and ankle. Click on a specific zone to research the foot and ankle problems found in that particular part of the foot. Each image comes with a graphical overlay that details anatomical landmarks of the foot and ankle.
"The new graphical foot tool is a great way to narrow down your diagnosis," said Jeffrey Oster, DPM, medical director of Myfootshop.com. "Our goal is to guide our customers into the right diagnosis and the right product, the right way. To be able to do that, we used medical shopping guides - trained customer service representatives who use the graphical foot tool to help customers hone in on their diagnoses." Dr. Oster stated that the graphical overlays are used as a communication tool by Myfootshop.com medical shopping guides to speak with customers. "It's the graphical overlay that really allows our medical shopping guides to work on-line with our customers, targeting a specific location on the foot or ankle. And best of all, the interactive graphical tool is free to anyone who visits our site." The graphical overlay tool can be found at http://www.myfootshop.com/articles.
Each of the 'hot linked' zones on the interactive graphical tool are linked to a large foot and ankle knowledge base. Myfootshop.com uses a foot and ankle knowledge base to help customers learn about foot and ankle conditions. The foot and ankle knowledge base contains over 130 different articles on common foot conditions such as plantar fasciitis, metatarsal fractures, bunions and hammer toes. The articles are written in a tabbed format for easy reading that include a summary, symptoms and a read more tab for detailed information. Articles include treatment recommendations along with recommended products for that condition. Many articles include images and videos of foot and ankle surgery. Myfootshop.com's foot and ankle knowledge base can be found at http://www.myfootshop.com/articles.
Myfootshop.com is an educationally driven resource for foot and ankle information and products that was founded in 1999. For more information, go to http://www.myfootshop.com.