The Michigan Humane Society Selects Billhighway for Automated Donation Processing

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Billhighway automated solution helps Michigan Humane Society streamline and support multi-channel fundraising efforts.

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The Billhighway program will allow us to achieve even greater efficiencies and ultimately, allocate more funds to rescuing and caring for thousands of animals in need.

Billhighway is pleased to announce the addition of the Michigan Humane Society (MHS) to its client roster. The company will provide lockbox services, automated donation processing and back-office integration to the state’s oldest and largest animal welfare organization.

With its constant-improvement philosophy and strong focus on stewardship, MHS recognized an opportunity to further streamline its fundraising operations in 2013. To support multi-channel fundraising efforts, investments had been made in several payment processors and software systems to manage donations resulting from its various campaigns. MHS sought out local technology provider Billhighway to architect a solution.

Billhighway will automate offline and online donation processing through Lockbox360, a secure payment center that processes donations the day they’re received. Through a robust plug-in, Billhighway will integrate payments and donor data to The Raiser’s Edge, the donor management system used by MHS. The result will be a centralized and highly configurable system that streamlines payment processing and record updates regardless of how gifts are received.

“We’re thrilled to help the Michigan Humane Society meet their goals through a cutting-edge technology implementation,” said Tracy-Ann Palmer, Chief Growth Officer at Billhighway. “We look forward to continued innovation as their needs evolve.”

“At the Michigan Humane Society, achieving the highest level of stewardship is of utmost importance,” said David Gregory, MHS Senior Vice President and Chief Financial Officer. “The Billhighway program will allow us to achieve even greater efficiencies and ultimately, allocate more funds to rescuing and caring for thousands of animals in need.”

About Billhighway (
Billhighway, headquartered in Troy, Michigan, develops cloud-based automation software that makes nonprofit financial management easier. Since 1999, we’ve helped our clients free up internal resources and focus more time on mission by increasing revenue, cash flow and the bottom line. Through a robust, rules-based engine that integrates payment processing, banking and accounting with existing systems, Billhighway provides a transparent, holistic view of your organization’s finances so you can work smarter, not harder. Billhighway is recognized for award-winning customer service and industry-leading data security.

About the Michigan Humane Society (
The Michigan Humane Society is the largest and oldest animal welfare organization in the state. MHS works to end companion animal homelessness, provide the highest quality service and compassion to the animals entrusted to our care, and to be a leader in promoting humane values.


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