West IP Communications Again Achieves Cisco Specializations

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Cisco Renews West IP Communications’ Certifications Including Status as a Gold Partner, Master Unified Communications Specialization and Cloud & Managed Services Master Partner

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West IP Communications, a subsidiary of West Corporation and leading provider of cloud-based communication applications and services, today announced the renewal of several Cisco certifications, including status as a Cisco Gold Partner, Master Unified Communications Specialization and Cisco Cloud & Managed Services Master Partner (MSCP). These designations reinforce West IP’s market leadership and commitment to the delivery of cloud-based communications services built on the Cisco Hosted Collaboration Solution (HCS) architecture.

“West is committed to providing our clients with the industry’s top unified-communications-as-a-service (UCaaS) options. We’re proud to demonstrate our on-going mastery of Cisco solutions,” said Randy McGraw, Senior Vice President, Technology and Operational Services at West IP Communications. “The 2014 renewal of these certifications assures clients that our staff, programs and processes are fully capable of installing and implementing the Cisco products companies need to run their businesses at maximum efficiency.”

As a continued Cisco Gold Partner, West IP Communications is again awarded with Cisco’s highest VAR (Value Added Reseller) recognition. Gold Partner status lands West IP Communications in the top one percent of Cisco’s partners and is attained by achieving four advanced specializations: unified communications, routing and switching, security and wireless LAN.

With the Cisco Master Unified Communications Specialization, West IP Communications is recognized as having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Unified Communications solutions.

Finally, West IP Communications is also recognized in 2014 as a Cisco Cloud & Managed Services Master Channel Partner worldwide with Cisco Powered designations in Cloud Services - Hosted Collaboration Solution and Managed Services - Business Communication.

As the leading Cisco Cloud Partner, West IP Communications operates its own Cisco-powered cloud to support Cisco HCS, underscoring its ability to execute end-to-end cloud solutions to drive UCaaS applications across clients of all sizes. West IP Communications has demonstrated this ability through large-scale contracts for Cisco HCS in both fully hosted and hybrid environments. By achieving the Managed Services Channel Program Master certification, West IP Communications has proven its ability to sell and deliver Cisco-based Managed Services through a premium NOC investment and offer enhanced management practices.

West IP Communications has been a Cisco Gold Partner, Cisco Master UC Specialist, Cisco Cloud Master Partner and Cisco Managed Services Master Partner previously and periodically completes audits of its infrastructure, processes and procedures to earn each recertification. With this year’s renewals, West IP Communications remains one of a very select group of Cisco partners to hold all of these designations.

In addition to these certifications, West IP’s investment in technology and its Cisco partnership was recognized at Cisco’s Partner summit in April with the following accolades:

  •     Architectural Excellence, Collaboration – US/Canada
  •     Architectural Excellence, Collaboration – US/Canada: Central
  •     Cloud Partner of the Year – US/Canada: West

These awards come on the heels of winning other designations in 2013, including the Cisco Cloud Trailblazer award and Cisco Cloud Partner and Cisco Collaboration Partner of the Year.

About West IP Communications

West IP Communications is a leading provider of cloud-based communication applications and services – including MPLS-based application network management, hosted voice, unified threat management, advanced contact center solutions, unified messaging, collaboration tools and professional services – all delivered as a unified suite of cloud-based applications. West IP Communications’ scalable, on-demand applications and services can be integrated with a client´s existing network and telecommunications infrastructure, operational processes and employee activities, enabling a client to migrate to unified IP communications as its business requirements dictate. For more information, visit http://www.westipc.com or call 1-800-773-3037.


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Jill Huselton