Gilbert Dentist Utilizes Social Networking for Improved Communication

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SofTouch Dental and Orthodontics of Gilbert AZ uses social media to interact and update patients.

SofTouch Dental

Educating my patients is also very important to me, and I feel the websites and social media outlets provide another route to accomplish this. - Dr. Bailey

SofTouch Dental and Orthodontics has always prided itself on using the latest technology to diagnose and treat patients. Now, they are using technology in a different way: To interact and update patients using social media platforms. This Gilbert, Arizona practice utilizes social media platforms such as Facebook, Instagram, Twitter, Google+ as well as a dental practice solution platform called SolutionReach, to share messages with their patients.

The practice's Facebook page shares important information on office hours, questions, answers concerning dental procedures, special Facebook-only offers, and much more. The Facebook page also features photos of key events at SofTouch Dental and Orthodontics, such as the recent https://www.facebook.com/waffluvaz night where patients and the general public were invited to meet the SofTouch Dental team and spin a prize wheel for great giveaways including free whitening, and enjoy a delicious waffle from Waffle Love.

SofTouch Dental and Orthodontics also invites their patients to share their experiences at their Gilbert, Arizona family dentist office, both on the office Facebook page as well as through networking sites such as Google+, Yelp and SolutionReach.

"I love interacting with my patients in person, and appreciate the benefits of interacting and sharing information via the Internet," explains Dr. Bailey, a Gilbert, AZ cosmetic dentist. "Educating my patients is also very important to me, and I feel the websites and social media outlets provide another route to accomplish this."

SofTouch Dental and Orthodontics also addresses important dental health topics via their Facebook account, such as preventing oral cancer, symptoms of gum disease and how genetics and family history can affect your dental health.

SofTouch Dental also invites patients to review their experience via patient surveys which are automatically generated and sent following each appointment. The entire staff truly read these reviews and take each item of feedback seriously.

"We care what our patients have to say," Dr. Bailey says. "We appreciate the time they take to let us know what we are doing well, and what we could improve upon."

To view any of the social media pages for SofTouch Dental and Orthodontics, please visit SofTouch Dental and click on the Facebook, Twitter or Google+ links at the bottom of the page. You can also make an online appointment request. However, you are also invited to call our office at (480)830-5003 to schedule an appointment.

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Brian Ray
Softouch Dental
+1 (480) 830-5003
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