London, UK (PRWEB UK) 2 July 2014
Avoka, a leading customer experience management company specialising in SmartForm & Transaction Management (SFTM), will showcase Avoka Transact, a software platform modernising government by helping to transform agencies into digital businesses at Digital Government 2014, the inaugural one-day summit for government digital services being held July 8th in London.
With a focus on making the UK the “most digital government” in the G8, Digital Government 2014 will be the platform for key government agencies to share their vision for the years ahead, as well as provide updates on strategy and innovations, benefits and challenges of increasingly digital services across the wider UK public sector.
For governments looking to deliver digital first, whilst ensuring that citizens can get assistance from other channels Avoka Multi-Channel SmartForms provide a seamless transaction experience.
Avoka TransactWeb’s innovative technology lets customers start, stop and finish a single transaction across all channels—branch, call centre, web, mobile—without interruption. No matter what citizens need to do—complete a request for information, pay for a service, or fill out an application—they can access it via a mobile- optimised, user-friendly experience with Avoka SmartForms.
“Avoka delivers what organisations need to become digital businesses,” said Philip Copeland, CEO for Avoka. “Our patented technology helps government agencies implement robust Digital Strategies while improving customer experience, simplifying processes and improving convenience.”
Avoka’s SmartForms are easy-to-build and click-to-deploy which means that non-technical government employees can build and deliver services (and report on results) in hours and days, instead of weeks or months. Updates are live in minutes. No coding needed.
About Digital Government 2014
With a key focus on making the UK the “most digital government” in the G8, Digital Government 2014 will be the platform for key government agencies to share their vision for the years ahead, as well as provide updates on strategy and innovations being implemented across the wider sector. http://www.digital-government.co.uk
Avoka is one of the world’s leading customer experience management companies specializing in SmartForm & Transaction Management (SFTM). Avoka powers more than 16,000 Digital SmartForms for banking, insurance, healthcare, construction, energy, mining and education companies, and government organizations worldwide, capturing and delivering over 100 million business-critical customer transactions each year into back-office ERP, BPM, ECM and CRM systems. Avoka has operations in the US, Europe and Asia-Pacific. Visit http://www.avoka.com.