McLean, VA (PRWEB) July 03, 2014
Binary Fountain (BF), a pioneering Social Business Intelligence company, is expanding its Virginia footprint. BF’s new offices can accommodate an expanding team that has doubled in size since the beginning of this year. The office is located at 8200 Greensboro Drive in the Tysons Corner neighborhood of Northern Virginia. With recent investments by strategic partners, BF has launched an aggressive campaign to revolutionize a web-based, voice of the consumer application for enhancing the customer experience in the healthcare, MDU, and travel verticals.
Since the beginning of the year, several major health systems, residential management and travel advisory services companies are using Binary Fountain’s application. The firm has also established a number of strategic partnerships to further develop BF’s technology and industry expertise.
“The overwhelmingly positive response from the market has validated our strategy and approach to customer intelligence,” said Ramu Potarazu, President & CEO. “It’s also forced our hand in expanding to meet this new demand and provide further value to our clients. Our team is energized by the responses from organizations on how revolutionary our technology is at the moment. Although we are providing enormous value currently, we feel we’ve only scratched the surface.”
The company has harnessed a vast and diverse amount of consumer feedback data being disseminated over the internet, in surveys, and via social networks. BF’s Social Compass platform incorporates natural language processing algorithms, to quickly distill millions of reviews, comments and unstructured data into actionable insights. “Our product offers the unique ability to capture the true voice of the customer and employee, to enhance customer experience, build loyalty and drive customer engagement,” commented Jitendra Vyas, Chairman & Head of Innovation.
Binary Fountain is expected to have an even stronger second half with new customer relationships, and new and innovative product enhancements.
About Binary Fountain
Binary Fountain is a leading social intelligence company that extracts operational feedback from online conversations and distills the results into actionable insights. The company’s enterprise SaaS platform, Social Compass, integrates all forms of customer and employee feedback and leverages state-of-the-art natural language processing to help organizations understand and act on millions of conversations in real time.
For more information, visit BinaryFountain.com or e-mail media(at)BinaryFountain(dot)com.