Leading Desktop Alert Service DeskAlerts Continued Widget Improvement Drive

(PRWEB) July 08, 2014

The alert software had already successfully introduced a series of changes to how widgets were integrated and functioned for users at the beginning of June. The changes rolled out then marked DeskAlerts first foray into the world of widgets. With that announcement, DeskAlerts officially unveiled its Desktop Widgets feature for the first time.

Speaking at the time, the alert solution cited the need of enterprise software level users to have access to tools that were easy to use and as user friendly as possible. The introduction of the customizable and interactive widgets - which it defined as elements with useful information which could be embedded to the dashboard - therefore fell under DeskAlerts' interface improvement drive and were a part of the team's mission to give clients the power to keep everything they needed close at hand.

Building on these initial stages, its end of June release has cemented these developments and takes the changes a step further with a new influx of changes designed to further aid and enhance usability for all clients.

The new improvements to the widgets functionality include a significant step forward in how DeskAlerts users can order widgets. Clients are now able to add new widgets to their own dashboard for ease of access and a more streamlined experience. This single addition is expected to have a huge impact as it means organizations using DeskAlerts to manage their employee and business communications can keep their most often used widgets close at hand. It is hoped that this latest round of changes will help DeskAlerts users to not only get more from the software but also to provide the foundation of more productive and time saving work processes.

Denis Potekhin, DeskAlerts developer said, "As all of our current users will agree, Widgets add an extra layer of personalization and efficiency to DeskAlerts. Having been embraced by our international community of business clients at organizations of all sizes, we believe it is vital that we continue to improve widgets functionality. This philosophy has been an intrinsic part of the last two releases and we are confident that will continue to be the case through the rest of the year as we listen to client demand and solicit user opinion. We are commited to working with our clients to better understand how they use each aspect of DeskAlerts in order to further refine our services and solutions.

"In our previous releases we presented DeskAlerts widgets which are elements with useful information which can be embedded on the Dashboard for quick and easy access. With our new June release we have taken this much further and have added the ability to introduce new widgets to the dashboard at user access level. We have also improved the widgets performance and stability overall. In essence, these changes mean that DeskAlerts clients have even greater control about how they organize their user interface, giving even more power to keep useful and often referred to functions closer to hand. This means that logging in and issuing an alert, whether that is purely in a text format or embedded with image, video or other multimedia information becomes quicker and easier than ever."

The process of continuous improvement which has manifested itself in widget functionality this month is key to DeskAlerts continued success. As an industry leader in the field of alert notifications and business communications, it maintains a busy development schedule with much of its improvement work centered on user feedback. In recent months it has carried out dozens of changes to the system as a whole, working from the basics such as how support tickets are raised, how customer service is delivered to clients and how training materials are presented to more advanced developments such as translation capabilities, mobile access and user interface accessibility.

As a completely web based alert software, many of the DeskAlerts changes and service improvements are cutting edge. All changes are designed to accommodate its network of users around the world.

To find out more about using DeskAlerts and to start using the service visit http://www.alert-software.com.

About DeskAlerts: DeskAlerts is the only alert software that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving communications and productivity with a more efficient communication strategy than traditional email alone.

PDF Print