Here at JULABO we take pride in knowing that our service is top-notch and we only strive to make things easier on our customers.
Allentown, PA (PRWEB) July 09, 2014
At JULABO USA, Inc, their relationship with the customer doesn't end with delivery of the product. Their service department is ready and eager to provide support when it’s needed. You can expect prompt and competent support for any concerns you may have, whether related to initial operation, repairs, or use of your instrument.
Since JULABO is committed to providing the fastest most comprehensive service to their temperature control units, they decided to partner with Chiller Uptime Technologies to meet the growing demands of their customers. With Chiller Uptime Technologies’ 28 years of experience and rapid turn-around times on repairs, JULABO is confident that this partnership will go beyond its customer’s satisfaction.
“In the temperature control industry, quality of service is something that is left to be desired,” said Zach Adams, Operations Manager at Julabo. “Here at JULABO we take pride in knowing that our service is top-notch and we only strive to make things easier on our customers.” Chiller Uptime Technologies has three locations which will help service JULABO units. “Instead of having to ship our units from the west coast all the way back to Pennsylvania, we knew it made sense to service them locally to help get our customers up and running faster.”
JULABO is a manufacturer of liquid temperature control instrumentation producing temperatures from –90˚ to +350˚C, providing quality devices for research, science, and process in many industries such as, but not limited to pharmaceutical, specialty chemicals, petro-chemicals, medical devices, and semiconductors. JULABO products include heating and refrigeration circulators, chillers, high-temperature circulators and water baths. JULABO USA, Inc is ISO 9001 certified. This will ensure that the customer gets a quality product for every purchase. The use of JULABO temperature control instruments increases reliability, accuracy and reproducibility.