'We are proud to team up with Satcom Direct and FlightSafety to provide this hands-on training critical to the dispatch reliability of the aircraft and customer satisfaction in the cabin,' Tim Steinhauser, director, customer relations for Gulfstream.
Satellite Beach, FL (PRWEB) July 11, 2014
Satcom Direct has worked with FlightSafety International’s Learning Center in Savannah, Georgia, since 2012 to develop and deliver training classes on satcom technology for operators of Gulfstream aircraft. The training is delivered in partnership with Gulfstream’s Total Technical Training (TTT) program. TTT provides dedicated resources and oversight to ensure that the FlightSafety and Satcom Direct training are technically accurate and meet Gulfstream’s high standards.
“We are proud to team up with Satcom Direct and FlightSafety to provide this hands-on training critical to the dispatch reliability of the aircraft and customer satisfaction in the cabin. Our customers and employees who have experienced this advanced training environment continue to provide positive feedback on the advantages this partnership has provided,” commented Tim Steinhauser, director of customer relations for Gulfstream.
The classes provide comprehensive training on aircraft cabin communications for maintenance technicians, corporate flight attendants and pilots. To best simulate the aircraft environment, participants train using equipment and technology by Satcom Direct, Inmarsat, Iridium and ViaSat, including use of the Satcom Direct router and multiple variations of Gulfstream cabin LAN installations.
“Students work with the exact same systems that are used in the aircraft including Gulfstream's Broad Band Multi-Link (BBML) Gen 3 Advanced Cabin Server,” said Scott Hamilton, Satcom Direct chief strategy officer. “The expanded facility allows for more participants to gain hands-on experience and be better prepared to support their passengers’ communications needs.”
“Our customers appreciate and value the training Satcom Direct and FlightSafety offer at our Savannah Learning Center,” said Charlie Harvich, Savannah FlightSafety maintenance center manager.
Satcom Direct: Satcom Direct is the leading provider of satellite voice and broadband data solutions for flight deck and cabin communications serving business, military, government, and heads of state aircraft. The company is a premier Inmarsat Distribution Partner, Iridium Service Partner, and ViaSat Yonder's preferred reseller, supporting more than ninety percent of all corporate flight departments worldwide. Satcom Direct continues to advance its services through mobile applications and value adds – from flight deck datalink to cabin communications – making Satcom Direct the leader in aeronautical satcom service.
Satcom Direct’s headquarters and primary operations center is located in Satellite Beach, Florida, with additional office locations in the United States (+1.321.777.3000); Canada (+1.514.900.3009); Brazil (+55.11.2538.9068); Farnborough, UK (+44.1252.554.460); Dubai, UAE (+971.488.79118); Hong Kong (+852.5364.0279); Geneva, Switzerland (+18.104.22.1685); and Moscow, Russia (+7.926.283.66.06).
For more information regarding Satcom Direct, visit http://www.satcomdirect.com. To view Satcom Direct’s portable satellite communication equipment and services, including satellite phones and BGAN units, visit http://www.satcomstore.com, e-mail mobileops(at)satcomdirect(dot)com, or call +1.321.777.0771.
FlightSafety International: FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides more than a million hours of training each year to pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full flight simulators at Learning Centers and training locations in the United States, Australia, Brazil, Canada, China, France, Japan, the Netherlands, Norway, South Africa, and the United Kingdom.