Modern Medical Systems Inc. Implements Fieldpoint Field Service Management Software

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MMS, a leading supplier of healthcare technology solutions, implements field service software integrated to Microsoft Dynamics GP.

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We decided that a Microsoft and Fieldpoint solution was the best choice for our organization. It offers a powerful, integrated sales, service, financial system on a technology platform that grows with us.

For well over 40 years, Modern Medical Systems Co. has been an industry leading, single-source solution for all your healthcare technology needs. They provide best-in-class medical repair solutions, management, and consulting for hospitals and healthcare facilities of all sizes nationwide.

With completely customizable clinical engineering solutions including Full Service Agreements (TC), Preventative Maintenance Agreements or Time & Material Agreements (T&M), their goal is simply to help your healthcare facility reduce biomedical maintenance costs, improve response times and increase medical equipment reliability.

Modern Medical Systems – MMS has been growing steadily over the years and needed a way to streamline some of the manual services processes that were in place. They decided to implement Fieldpoint’s field service management software integrated to their financial system, Microsoft Dynamics GP.

The service management solution needed to track: detailed contract details for every hospital facility, manage preventative maintenance (PM) schedules and check lists. The solution had to provide transparency to all lines of business from sales, to field service and financial management.

With some service contract lines exceeding 50,000 line items and up to 7000 preventative maintenance calls per month, the solution needed to be scalable and meet stringent FDA requirements at the same time.

“We decided that a Microsoft and Fieldpoint solution was the best choice for our organization. It offers a powerful, integrated sales, service, financial system on a technology platform that grows with us.” - Andrew Kudrycki, IT Supervisor, Modern Medical Systems Inc.

http://modmedsys.com

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Mike Mance
Fieldpoint Service Applications Inc.
since: 08/2012
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