Community Memorial Health System Chooses Intelex to Grow Safety and Business Performances

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Leading health provider adopts leading EHS management software to boost efficiencies

Intelex’s applications are really changing the way we run our business.

Intelex is pleased to announce Community Memorial Health System has joined its growing roster of clients in the healthcare industry. Community Memorial Health System, composed of two hospitals and twelve ambulatory health centers, will be utilizing Intelex’s Audit Management, Document Control, Process Nonconformance and Training Management software to grow business performance.

The company, who provides medical services to communities in Ventura County and across California, will use Intelex’s web-based solutions to streamline training initiatives, minimize reporting times, eliminate outdated systems, and drastically improve their business processes through proactive management.

“When we started evaluating vendors, Intelex stood out because of its multi-faceted capabilities,” says Cindy DeMotte, Vice President of Quality at Community Memorial Health System. “One of the main features that I really like about Intelex is the reporting capabilities. Intelex’s reporting has revealed trends we didn’t see before, which has opened so many opportunities for us. Our processes have also been dramatically improved since we adopted Intelex’s applications.”

Prior to Intelex, Community Memorial faced difficulties managing a large number of outdated policies and forms in need of archiving. Community Memorial also employed a paper-based system that included a tedious and difficult process to document and track audits. Now Intelex’s Document Control provides Community Memorial administration and managers the real-time picture they need to address the issues at hand, and allows managers to easily respond to out-of-date policies. Community Memorial also required a new incident management system, as their previous system was difficult to use and not available in their clinics. Now, Intelex’s incident reporting system has helped Community Memorial to double reporting rates and simplify trend identification.

"What’s great about the Intelex system is that it’s incredibly powerful, but also user-friendly," adds Marsha Parker, Director of Quality and Performance Improvement at Community Memorial Health System. "Since it uses standard web-browser conventions and has a high level of configurability, our team picked it up very easily and that has made training faster and more effective. Intelex’s applications are really changing the way we run our business."

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About Community Memorial Health System: Community Memorial Health System is a not-for-profit organization dedicated to the support, awareness, and funding of Community Memorial Hospital. Community Memorial Hospital is a member of Community Memorial Health System, a not-for-profit health system, which is comprised of Community Memorial Hospital, Ojai Valley Community Hospital and twelve family-practice health centers entitled Centers for Family Health. The health system is located in Ventura, California. For more information, visit

About Intelex: With more than 850 clients and 750,000 users, Intelex Technologies Inc. is a global leader in environment, health, safety (EHS) and quality management software. Intelex works with a number of clients in the healthcare sector including Baptist Health South Florida, Bayer Healthcare, Jackson County Hospital District and more. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of the Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit

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Nicola D'Cunha
Intelex Technologies
+1 (416) 599-6009 Ext: 347
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since: 11/2009
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