(PRWEB) July 21, 2014
NetRefer, the online gaming industry’s leading performance marketing software provider has today announced that it has opened a new satellite office in Chiswick Park, London. The new office has launched following a consultative period resulting in an internal restructure that will enable NetRefer to continue offering the best client experience, product innovation, operational efficiency and assist with the staff development.
The Professional Services team, headed by Louisa Morrison, will operate from the London office and focus on providing an even higher level of commercial support, client customization, system solutions mapping and training. The team based at the new office will also be instrumental with regards to NetRefer’s product delivery as the company’s priority now is to carry out a complete overhaul of the Client Support Portal. NetRefer has partnered with Atlassian to implement Jira, Service Desk and Confluence to deliver a better user service and experience. The new portal will offer enhanced visibility on support consumption, a dynamic knowledge base and improved issue reporting resulting in a tailored and premium tool set.
Over the last six months, the product delivery team embarked on a ground-up re-development of NetRefer 5.0 using the latest technologies. A long term product road map has been created to facilitate this with the aim to provide better integration to both clients and third parties with the overall aim of having a truly unified performance marketing platform.
Group CEO and Founder, Raphael Arnold commented: The new office in Chiswick Park brings us closer to our clients whether based in the UK or via the extensive travel links. To support the changes and overseas expansion, we’ve embraced a roll out of a company wide campaign entitled ‘LET’S EXPLORE A BETTER WAY’ which is not only about us as a business but more importantly about our clients and how best we can support them in order to achieve even greater successes.
NetRefer is a leading provider of Affiliate Marketing Software. NetRefer is capable of handling the whole affiliate marketing life cycle from affiliate CRM, media serving, tracking, comprehensive reporting, finance & rewards management and automated payments to affiliates.
NetRefer provides the most complete and trusted affiliate marketing software in industries such as iGaming, Forex, Option Trading and other verticals. The unrivalled features list, cutting edge technology coupled with professional account management and client support makes it the ideal performance marketing platform.
NetRefer has been elected the Best Affiliate Software Provider in 2010, and the Affiliate Software Of The Year for 2011 and 2012, accompanied by the Seal of e-Excellence and the International Business awards 2013.
For more information about NetRefer, please contact us on sales(at)netrefer(dot)com or on +356 2767 3337, or visit our website http://www.netrefer.com.