WebsiteAlive Relocates to Accommodate Growth

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Online communication company WebsiteAlive has expanded into a new location in Houston’s vibrant technology corridor. The company has been growing quickly because of the popularity of its award-winning live chat and click-to-call solutions, AliveChat and AliveDial.

WebsiteAlive, the online communication company behind the industry-leading live chat product AliveChat, has moved to a new, larger operation center at 12603 Southwest Freeway in Stafford.

WebsiteAlive is firmly rooted in Houston. Partners Adam J. Stass and Dustin Yu, the company's CEO and chief architect, respectively, say they are proud to be part of the city’s exciting, burgeoning technology scene.

“Silicon Valley may be the mecca, but Houston is becoming more and more tech-centric,” Stass notes. “And since our new location is more centralized, it allows us to connect better with clients all over the country and the world when they need us on-site.”

The expansion is important in terms of serving clients, says Stass, but it will also provide benefits for the employees themselves. “It’s important to keep the people who helped bring us here happy,” he points out. “We all know it’s the clients who really drive the ship. However, without a great and happy crew, we’d be nothing more than just another software company.”

Creative director John Beeby looks forward to making the new location the company’s home base for years to come. He believes the state-of-the-art, professional locale and the separate offices will make it easier for WebsiteAlive staffers to be their creative, innovative selves.

“I love that we have the freedom and the quiet time to focus on tasks that require our undivided attention,” he says. “And there are no more circular saws going off randomly in the next unit!”

Sales managers Paul Glancy and Russell Fergusson, both based at WebsiteAlive’s D.C.-area branch office, came to Houston to celebrate the opening and enjoy some face time with the team.

“I think the new work space is a better environment for teaming together,” says Glancy. “It represents a new level in the company’s growth and development. It’s upbeat, it’s positive, and it has a can-do work atmosphere. And we love the area—it’s very popular and is becoming a true technology corridor.”

WebsiteAlive follows what Stass calls “the Disney and Zappos service model”—making it a top priority to provide an outstanding customer experience every time. The company has designated 2014 “The Year of the Customer,” with recent promotions and expansions providing an opportunity to devote more and more resources to client happiness. That happiness, in turn, fuels even more growth.

Todd Kron at Sellaholics ( recently declared WebsiteAlive’s AliveChat the “clear winner” in his test of five market-leading website chat solutions. He cited the cloud-based software’s easy implementation, excellent customer support, highly intuitive interface, sharp graphics, and mobile apps as factors in his decision.

In addition to AliveChat, WebsiteAlive also offers a best-of-breed click-to-call solution, AliveDial, and a chat answering service, AliveConcierge. In late 2014, the company will release a groundbreaking technology, AliveSecure, that allows businesses to process credit cards securely within a web or mobile chat.

“We’re very excited about the next chapter of WebsiteAlive,” says Yu. “We just keep growing.”


About WebsiteAlive

Since 2007, WebsiteAlive ( has been the fastest-growing company in the online communication space. Its feature-rich, industry-leading, and award-winning live chat and click-to-call solutions, AliveChat and AliveDial, help companies worldwide meet and greet website visitors, answer questions, increase leads, and close sales.

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Jamie Swedberg
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