Austrian Laboratory Leader,, Fuels Growth with the hc1® Healthcare Relationship Cloud™

Share Article, Austria’s largest and most progressive medical laboratory, has selected the hc1 Healthcare Relationship Cloud™ to fuel its growth initiatives., Austria’s largest and most progressive medical laboratory, has selected the hc1 Healthcare Relationship Cloud™ to fuel its growth initiatives. The organization, which currently processes samples from up to 8,000 patients daily and performs up to 70,000 diagnostic tests each day, anticipates further growth, up to doubling its volume within the next year.

“The recent completion of our cutting-edge 10,000 square meter facility pushed our team to re-evaluate the strategy supporting our growth goals,” says Johannes Bauer, Senior Partner in “We realized that without a real-time, holistic view of every client relationship, it would be difficult to both proactively manage our clients and monitor our performance.”

Designed from the ground up specifically for the highly regulated diagnostic healthcare industry, personalizes the healthcare experience by automatically constructing comprehensive patient and provider profiles. will now have access to critical business data in real-time, on any computer or mobile device.

“ personalizes the healthcare experience for providers and patients by delivering live healthcare insight that pinpoints key issues requiring the lab’s attention. hc1 then drives action, accountability, and collaboration to ensure rapid resolution and root cause identification,” says Founder and CEO Brad Bostic. “As a progressive, high performance lab that is pursuing accelerated growth, is the ideal client. We are thrilled to be partnering with and look forward to continued expansion in Europe.”

“The fact that was built exclusively for healthcare was an important aspect of our decision,” adds Sonja Wagner, Junior Partner. “We wanted to work with a partner who had the industry experience to help us quickly get up and running. The broad healthcare changes occurring in Austria are similar to the United States, including reimbursement cuts. Every day matters when it comes to optimizing our operations.”

With an intense focus on new client acquisition and retention, is confident that will play an integral role in its 2014 growth and beyond.


The hc1® Healthcare Relationship Cloud™ personalizes the healthcare experience by optimizing the way laboratories, radiology groups, and health systems engage providers and patients across the continuum of care. A winner of the Red Herring Top 100 Global Award, is in use across 500 healthcare locations. Learn more at

About, the largest and most progressive medial laboratory in Austria, offers a complete spectrum of laboratory services under one roof. With nine locations in the Vienna area, is committed to providing the highest level of satisfaction to their patients and their referring physicians. To learn more, visit

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Teresa Becker
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