“The Nimble This application allows Momentum to offer our MSOs high-value tools in addition to BBX that will save them more time, help lower costs, improve quality, and greatly increase customer satisfaction,” said Tara Kelley, VP of Customer Experience..
Kansas City, MO (PRWEB) July 28, 2014
Momentum Telecom, a leading hosted VoIP, broadband management and unified communications provider, today announced at the NCTC Independent Show the debut of two Nimble This add-on services that will help cable operators proactively identify service impairments that would otherwise not be seen until customers are adversely affected.
The add-ons will be available in two modules, a Proactive Network Maintenance (PNM) Analyzer and an RF Upstream Spectrum Analyzer, that can be paired with Momentum’s existing Broadband Explorer (BBX) services.
“We are happy to be working with Momentum to enable more cable operators to have access to PNM,” said Brady Volpe, CEO of Nimble This and member of the of CableLabs® InGeNeOs™ group that is focusing on PNM development. “CableLabs® and Nimble This strongly believe in this technology and want operators to utilize PNM because it’s a powerful tool that will greatly improve service to subscribers and reduce operating costs for the cable operator.”
“The Nimble This application allows Momentum Telecom to offer our MSOs high-value tools in addition to BBX that will save them even more time, help lower costs, improve quality, and greatly increase customer satisfaction,” said Tara Kelley, Vice President of Customer Experience for Momentum.
Proactive Network Maintenance Analyzer
The PNM Analyzer allows cable operators to lower maintenance costs and improve cable video and high-speed data for subscribers by proactively identifying impairments and pinpointing the exact location of the issue on a map. DOCSIS pre-equalization enables cable modems to adjust their signals to compensate for upstream impairments in the cable plant, immediately improving the upstream signal levels received by the CMTS.
The PNM Analyzer:
- Locates upstream and downstream impairments
- Lowers maintenance costs for cable operators
- Improves cable video and high-speed data service for subscribers
- Pinpoints the location of impairments using Mapping Technology
RF Upstream Spectrum Analyzer
The RF Upstream Spectrum Analyzer can serve as a replacement for traditional spectrum meters by leveraging the latest chipsets in cable modems and set-top boxes that are able to capture the full spectrum passing through the device. The analyzer displays the spectrum for all data and video channels the same way it would appear on a meter, without the need to be on-site at the customer location.
The RF Upstream Spectrum Analyzer:
- Supports DOCSIS 1.x, 2.0 and 3.0
- Remotely links via iPad or Android device
- Monitors every upstream port 24/7 without impacting CMTS
- Requires no additional hardware or equipment
“We’re very excited to announce the rollout of the Proactive Network Maintenance and Spectrum Analyzer product modules,” said Brandon Hagood, Director of Product Development for Momentum. “These tools have been highly anticipated on our roadmap, and the customers I have talked to are eager to sign up and start taking advantage of the benefits of these invaluable technologies.”
About Momentum Telecom:
Momentum Telecom, a leading provider of hosted VoIP, broadband management, and unified communications services, offers smart, customizable cloud solutions to direct businesses and more than 400 partners nationwide. An industry leader in reliability, Momentum Telecom delivers superior quality products backed by a geo-redundant network with 100% uptime and best-in-business customer service. Headquartered in Birmingham, AL, Momentum Telecom has additional offices in Kennesaw, GA, Las Vegas, NV, Lexington, KY, Atlanta, GA, Cartersville, GA, Vancouver, Canada and Belarus. Learn more at momentumtelecom.com
About Nimble This:
Nimble This LLC is the leading developer of commercial proactive network maintenance (PNM) solutions for cable operators worldwide. As a contributing member to the CableLabs® InGeNeOs™ working group focused on PNM technologies, Nimble This is focused on bringing the latest advances in network monitoring solutions using advanced algorithms powered by CableLabs® InGeNeOs™ collaborations and optimized by Nimble This. We help cable operators make money by saving money. Nimble This is headquartered in Johns Creek, GA. For more information, see: nimble-this.com