We are in the hospitality business because we like to make people happy, and this award says that we are achieving that goal.
St. Augustine, FL (PRWEB) July 28, 2014
Travel website TripAdvisor recently announced that the Bayfront Marin House, a waterfront bed and breakfast in St. Augustine, Florida, has been awarded the site's 2014 Certificate of Excellence Award.
The Certificate of Excellence is awarded to properties that maintain a high level of customer satisfaction--including a rating of at least 4 out of 5 stars--and a high frequency of positive reviews. Awardees are determined via a proprietary algorithm created by the site.
"It is always gratifying to read a great review," says bed and breakfast owner Sandy Wieber. "We are in the hospitality business because we like to make people happy, and seeing a guest document their stay is a huge motivator, both for us and our staff. Being recognized as a business that consistently has excellent reviews is very rewarding."
Recent reviews of St. Augustine's top rated waterfront bed and breakfast talk about the daily two-hour happy hour, the home cooked southern breakfasts, the luxuriousness of the inn's rooms, and the attentiveness of the inn's 14-person staff.
"Our favorite reviews are those that list our team members by name," says Wieber. "We think our staff is the best in the business--they truly go the extra mile for our guests, whether it's getting them a table at a restaurant at the last minute, helping them plan a suprise like fresh cut flowers for their spouse, or driving our guests to dinner when it's raining. All of those things have been mentioned in recent reviews--and we love seeing our employees recognized for that level of service."
About the Bayfront Marin House
The Bayfront Marin House is a waterfront bed and breakfast located in the historic district of St. Augustine, Florida. With 15 luxurious rooms, the inn has been recognized for its hot southern breakfasts, two-hour happy hour, and concierge-level service. Reservations can be made online at http://www.bayfrontmarinhouse.com or by calling (904) 824-4301.