St. Augustine, FL (PRWEB) July 28, 2014
Travel website TripAdvisor recently announced that the Bayfront Marin House, a waterfront bed and breakfast in St. Augustine, Florida, has been awarded the site's 2014 Certificate of Excellence Award.
The Certificate of Excellence is awarded to properties that maintain a high level of customer satisfaction--including a rating of at least 4 out of 5 stars--and a high frequency of positive reviews. Awardees are determined via a proprietary algorithm created by the site.
"It is always gratifying to read a great review," says bed and breakfast owner Sandy Wieber. "We are in the hospitality business because we like to make people happy, and seeing a guest document their stay is a huge motivator, both for us and our staff. Being recognized as a business that consistently has excellent reviews is very rewarding."
Recent reviews of St. Augustine's top rated waterfront bed and breakfast talk about the daily two-hour happy hour, the home cooked southern breakfasts, the luxuriousness of the inn's rooms, and the attentiveness of the inn's 14-person staff.
"Our favorite reviews are those that list our team members by name," says Wieber. "We think our staff is the best in the business--they truly go the extra mile for our guests, whether it's getting them a table at a restaurant at the last minute, helping them plan a suprise like fresh cut flowers for their spouse, or driving our guests to dinner when it's raining. All of those things have been mentioned in recent reviews--and we love seeing our employees recognized for that level of service."
About the Bayfront Marin House
The Bayfront Marin House is a waterfront bed and breakfast located in the historic district of St. Augustine, Florida. With 15 luxurious rooms, the inn has been recognized for its hot southern breakfasts, two-hour happy hour, and concierge-level service. Reservations can be made online at http://www.bayfrontmarinhouse.com or by calling (904) 824-4301.