'Winning the Call Center Award of Distinction again is a tremendous honor and a momentous achievement for First American,' said Latiffa Sharpe, Vice President of Merchant Services for First American Payment Systems.
Fort Worth, Texas (PRWEB) July 29, 2014
For the second year in a row, First American Payment Systems announces that it has won the Association of TeleServices International’s (ATSI) coveted Call Center Award of Distinction.
Following a six month test, an independent panel of judges selected First American Payment Systems after reviewing candidates for response time, courtesy, etiquette, accuracy, proper call techniques, and customer relationship management (CRM).
"Winning the Call Center Award of Distinction again is a tremendous honor and a momentous achievement for First American,” said Latiffa Sharpe, Vice President of Merchant Services for First American Payment Systems. “These back-to-back awards demonstrate not only that First American is committed to providing the utmost in service to its partners and merchants, but also that it strives to maintain that level of service year after year.”
About First American Payment Systems
First American Payment Systems, L.P., based in Fort Worth, Texas, is a payment processor that provides comprehensive electronic transaction processing services for more than 140,000 merchants throughout the United States and Canada. In addition to credit, debit, and EBT card processing, First American offers a complete line of proprietary business solutions, including 1stPayPOS® tablet-based point-of-sale system, M+Terminal® mobile solution, Secur-Chex® check services, FirstAdvantage® gift cards, FirstPay.Net™ e-commerce solutions, FirstFund® ACH software, Govolution® government e-payments, national ATM sales, and Merimac Capital® point-of-sale equipment and ATM leasing. For more information, visit http://www.first-american.net.
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across North America and the UK offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.