EE Adopts Intelex Quality Management System

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UK’s largest mobile operator leverages Intelex software to meet ISO certifications.

Intelex Technologies, a leading provider of environmental, health, safety (EHS) and quality management software, today announced the signing of its newest client, EE, the UK’s largest mobile operator, who will be leveraging Intelex’s Quality Management System.

“After a market RFP, we selected Intelex as our software vendor because their Quality Management System boasted rich and intuitive functionality, and they had a proven track record of success with large companies facing similar challenges to ours,” said Stuart Drake, Quality Standards Manager at EE. “The workflow functionality is particularly powerful and boosts the efficiency of our internal audit capabilities. This has resulted in EE achieving cost reductions through the release of third party audit resources.”

Looking to drive innovation in quality management, EE wanted to ensure both agility and the added ability to achieve organizational quality objectives effectively. This challenge included maintaining compliance to ISO9001 and the continuation of EE’s other ISO certifications.

EE had outgrown their previous process that relied heavily on spreadsheets, e-mails and paper documents and required a streamlined software solution. Intelex’s Quality Management System will ensure EE complies with ISO 9001 and industry regulations, while driving continuous improvement in all areas of quality. EE will also be able to easily manage, track and report their quality metrics in real-time.

“EE is dedicated both to the quality of services provided to customers and the quality of their products,” said Intelex President and CEO Mark Jaine. “It’s wonderful to see that they’ve selected our software to help them meet their goals.”

About EE: EE is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services to consumers, businesses, government and the wholesale market. EE has approximately 15,000 employees and 550 retail stores, and serves more than 30 million customers across its mobile, fixed and wholesale businesses. EE runs the UK's biggest, fastest and most reliable mobile network, pioneering the UK's first superfast 4G mobile services in October 2012. EE's 4G coverage today reaches more than 70% of the UK population. EE’s 2G coverage reaches 99% of the population while 3G reaches 98%. EE's superfast fibre broadband service covers 54% of the UK population, and ADSL broadband service covers 98.7% of the population. In the last few years, EE has received extensive independent recognition including being ranked the UK's best overall network by RootMetrics®, Best network at the 2014 Mobile News Awards, Fastest Network at the 2013 uSwitch Awards, Best Network at the 2013 Mobile Choice Consumer Awards and What Mobile Awards, Network Innovation at the 2013 Recomubu awards and Best Network for Business at the 2013 Mobile Industry awards. For more information, please visit

About Intelex: With more than 850 clients and 750,000 users, Intelex Technologies Inc. is a global leader in environment, health, safety (EHS) and quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of the Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit

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Nicola D'Cunha
Intelex Technologies
+1 (416) 599-6009 Ext: 347
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