MobilityWorks Merges Consumer and Commercial Divisions to Improve Service and Expand Inventory

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Company adds new manufacturing and taxi division.

By the end of this year, we will be building and selling on all new vehicle platforms never before sold in the United States.

MobilityWorks, the country’s largest provider of wheelchair-accessible vans, has merged its consumer and commercial business divisions into one customer-facing entity. Now, both consumer and commercial consultations, sales and service will take place at any of the 31 MobilityWorks locations nationwide.

Operating the consumer and commercial divisions as one enables MobilityWorks to grow opportunities for reaching the company’s commercial customers, which include shuttle services, taxis, and non-emergency wheelchair transportation providers. The unified company expands the inventory of highly-specialized vehicle solutions and lessens delivery time by decentralizing distribution out of the company’s Akron headquarters and placing stock in each of MobilityWorks’ markets. In addition, each of MobilityWorks’ service departments now can inspect and repair both wheelchair-accessible passenger minivans, as well as larger transport shuttles and ambulettes. MobilityWorks will continue to sell to and support commercial customers outside its 31 locations through its national sales network.

“Our vehicles are outfitted with specialized equipment that not every garage or service center is trained to handle,” says Eric Mansfield, vice president of operations for MobilityWorks. “By integrating the consumer and commercial vehicles into our 31 showrooms and service departments, we are able to provide vehicles to our customers quicker and service them locally, reducing the downtime for those vehicles.”

The MobilityWorks restructuring also includes adding a separate manufacturing and taxi division, called TransitWorks. TransitWorks will operate two facilities. The first, located in Akron, OH, will convert wheelchair-accessible minivans. The second location, in Kansas City, MO, is where TransitWorks will convert full-size vans, such as the new Ford Transit and Dodge Ram ProMaster. Because of TransitWorks’ close proximity to Ford’s plant in Kansas City, the company, a certified Ford outfitter, has been granted use of Ford’s ship-through freight system. This enables TransitWorks to transport mobility-modified Ford Transit vehicles anywhere in the country for a nominal fee, further benefiting MobilityWorks’ customers.

“It’s a whole new world,” says Taylor Clark, TransitWorks president. “By the end of this year, we will be building and selling on all new vehicle platforms never before sold in the United States. We’ll have new product going into these vehicles. All this combined with a new culture creates a very exciting environment for our future.”

MobilityWorks has the widest selection of adapted vehicles in the United States. The company also provides counseling regarding assistance and financing options available for the purchase of adaptive technology. For more information visit

About MobilityWorks

MobilityWorks is a national chain of wheelchair-accessible van providers. We serve the disabled community with wheelchair-accessible vans, full-size vans with lifts and commercial fleet vehicles. With 31 consumer showroom locations in 12 states we are one of the largest adaptive van providers in the United States. For more information, go to

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Cyndee Duhon
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