Among the three leading providers in the mid-to large association market, the Personify360 product has the highest average satisfaction ratings and leads in nearly every area. The difference is significant.
Vienna, VA (PRWEB) August 01, 2014
New independent research shows Personify, a leading provider of association management software (AMS), ranks highest in product satisfaction among the three leading providers of AMS systems. This is the second year in a row that Personify leads the market in product satisfaction.
The results come from the Lehman Reports™ 2014 AMS Market Study that is produced by Lehman Associates, LLC. Association professionals across the nation were surveyed about their AMS/CRM product use, purchasing processes and product satisfaction levels.
According to the Lehman Reports 2014 AMS Market Study, “Among the three leading providers in the mid-to large association market, the Personify360 product has the highest average satisfaction ratings and leads in nearly every area. The difference is significant.”
The study reveals that Personify’s product satisfaction ratings lead those of its major competitors by a substantial margin for nearly every product and service area surveyed, including CRM capabilities within the AMS, reporting capabilities, technical and customer support. Personify outshined competitors in several additional areas ranked by association as most important.
Enhanced e-business functionality: Personify leads in key e-commerce areas including: user online shopping experience, overall e-commerce, shopping cart experience, customer self-service, and customization of e-commerce web pages.
Stronger reporting capabilities: Personify is number one in product satisfaction in key reporting capabilities including: data mart/data warehousing capabilities, executive dashboards, basic reporting capabilities, and advanced reporting/business intelligence.
Enhanced integration: Personify leads as a flexible technology hub, rating highest in product satisfaction for third-party integrations as well as Website/CMS integration.
“We’re proud to be rated number one again," stated Maureen Phillips-Houser, Vice President, Product Development for Personify. “Our focus on the enterprise association market has paid off. We rank highest in product satisfaction. Plus, Personify ranks significantly higher than our competitors for the development direction of the product.”
Personify delivers the software, consulting, interactive web solutions and cloud hosting solutions that help leading associations and other non-profit organizations optimize relationships to achieve sustainable success. Our solutions help your organization better understand, track and manage the individual interests, behaviors and transactions of constituents in order to enhance loyalty, increase engagement and grow revenues. More information is available at http://www.personifycorp.com.