Baltimore, Maryland (PRWEB) August 05, 2014
Xact TeleSolutions, a state-of-the-art call service center, recently provided major telemarking support for a national non-profit foundation. Xact TeleSolutions aided in doubling the amount of participants for the annual Kidney Walk in the Greater Baltimore area. Kidney Walk, the nation's largest walk to fight kidney disease, included participants from central Baltimore, the Eastern Shore, Southern Delaware and Western Maryland.
The National Kidney Foundation hosts an annual Kidney Walk to fight kidney disease, held in approximately 100 communities around the country. The event raises awareness and funds life-saving programs that educate and support patients, their families, and those at risk. The foundation is working to reach the one in three American adults at risk for kidney disease with important preventative messages before it’s too late.
By providing telemarking assistance to the National Kidney Foundation of Maryland, Xact TeleSolutions played a key role in gathering approximately 5000 participants for the 2014 Greater Baltimore Walk.
The National Kidney Foundation of Maryland will be partnering with Xact TeleSolutions again for the 2015 Greater Baltimore Walk with the hope of again increasing the amount of participants. The non-profit noted that Xact TeleSolutions’ agents were friendly, patient, and sensitive to the mission of the foundation and provided outstanding customer service. Xact TeleSolutions also took time to listen to many of the participant’s personal stories relating to the Walk.
About XACT TeleSolutions:
XACT TeleSolutions is a premier provider of call answering services and integrated telecommunications for businesses nationwide. With state-of-the-art call processing technology and a hardworking staff of domestically-based call representatives, we are committed to giving our clients affordable and effective solutions to their inbound call monitoring troubles. The team within our inbound call center and other service areas are proficient at providing customers with personalized insight and direction. Whether you're a company that regularly sees high volumes of calls or a business entering a seasonal period where calls triple or quadruple in average occurrence, we are here to help you.
If you would like more information about XACT Telesolutions, please contact Director of Business Development Kathy Gray via email Kathy.Gray(at)myxact(dot)com or phone 217-670-2304.