Aliso Viejo, California (PRWEB) August 07, 2014
Mnet Financial, the leader in receivable management solutions for the healthcare world, has created a co-insurance payment program for United Surgical Partners International (USPI). This relationship has been strategically designed to provide patients with the option of paying their medical bills through payment plans, supplying patients with a suite of payment support services.
With this program, patients of United Surgical Partners International are offered a flexible payment solution without interest through Mnet Financial’s MedDraft payment plan management system, providing an enhanced patient experience at the point of service. This solution provides patients with a platform that allows them to access their payment plan information in real time and is managed from Mnet Financial’s call center which is open early in the morning until late in the evening and on weekends, unlike most providers’ business offices.
Known for excellence, United Surgical Partners International prides itself on giving patients a top-notch experience when undergoing a surgical procedure. Superior service is not only limited to medical treatment but resonates throughout the entire patient encounter.
The rapid growth of Mnet Financial’s MedDraft program is a response to the health insurance industry’s high deductible health insurance plans because this solution provides patients the option of a world class healthcare environment without the stress and worry that comes with meeting the patient responsibility portion of their medical bill in one lump sum.
“It’s part of Mnet Financial’s philosophy to create an environment that saves providers time and money in the management of their payment plans,” said Mnet Financial CEO David Hamilton. “The increase in high deductible health insurance plans has created a demand for a first-class response to the patient surgical experience,” said Hamilton. “Mnet Financial ensures that the patient is able to receive the highest level of care even after their date of service has passed,” said Hamilton.
MedDraft production manager Lauren Illescas says she found that “most patients who need assistance seem to call in the evenings. Historically, most providers are closed by 5:00 pm but Mnet Financial’s call center is open until 8:00 pm Central and even on Saturdays.” “The extraordinarily high level of customer service at Mnet Financial is unparalleled, so rather than being directed to a voicemail box by an IVR system, Mnet Financial’s highly trained call center staff is ready, willing and able to answer any questions the patient might have about their medical bill. Mnet Financial’s call center support staff work diligently to help patients sort out their medical bills” said Illescas.
About Mnet Financial
Mnet Financial provides pre-collection and collection services, payment solutions, online bill presentment and medical lien funding for the healthcare industry.