Clienteling solution enables store associates to obtain real-time visibility on clients visiting the store.
Toronto, ON (PRWEB) August 08, 2014
Aislelabs (http://www.aislelabs.com), the leading provider of mobile marketing automation platform, is announcing the first location-based clienteling solution. As brick and mortar retailers strive to offer a personalized client service in an increasingly mobile world, clienteling solution by Aislelabs enables them to provide one-on-one experiences.
Clienteling solution enables store associates to obtain real-time visibility on clients visiting the store. A mobile-friendly user interface displays detailed profile of each client, along with their precise indoor location inside the store and additional CRM and purchase history. Store staff can immediately personalize the service based on presented information.
Aislelabs offers mobile SDKs which utilize GPS, WiFi, and iBeacon-based location technology. Integration with CRM systems and marketing clouds enrich visitor information with transactional information and engagement data to provide a 360 degree video of every customer. An intuitive user interface with intelligent lead scoring empowers customer service and sales staff with customers' shopping preferences, social profile, purchase history, past visit details, and other relevant information. Store staff can use this information to serve customers efficiently. For example, the staff can pre-select products based on customer preferences as they walk in, provide them help or support information by looking at past purchases, or engage in a relationship-building conversation by reading their posts on social sites online.
Several industry verticals, including banking, hospitality, car rentals, and high-end retail can immediately benefit from a location-based clienteling solution. Aislelabs’ clienteling product will be able to serve businesses in these industries to differentiate their customer service with a personal touch.
About Aislelabs Inc.:
Aislelabs is a technology company assisting retailers to increase sales through the power of big data analytics. We help our clients understand customer traffic patterns and behaviour inside and outside their physical stores in ways never before possible. This deeper understanding empowers our suite of products to deliver highly personalized omni-channel marketing tailored to in-store customers. Aislelabs' technology transforms retail locations to smart stores, resulting in effective marketing, increased sales, and better customer satisfaction. We serve retail chains, shopping malls, boutique retailers, restaurants & cafes, event venues and public spaces of all sizes. To learn more, visit http://www.aislelabs.com/.