Field Service Management Software Procurement Category Market Research Report Now Available from IBISWorld

Share Article

Buyers of field service management software primarily benefit from the low cost of inputs used in production and the market's high level of competition, both of which have led to lower prices. For these reasons and to help procurement professionals make better buying decisions faster, business intelligence firm IBISWorld has added a report on the procurement of Field Service Management Software to its growing collection of procurement category market research reports.

News Image
Future price decline will be slowed by rising industrial production and private investment in software, which will stimulate demand for field service management software.

Field service management software has a buyer power score of 4.8, reflecting very positive negotiating conditions for buyers. According to IBISWorld business research analyst Daniel Krohn, “FSM software buyers primarily benefit from the market's low level of concentration and the availability of open source software alternatives.” There are few barriers to entry for incoming suppliers, allowing new suppliers to enter the market in line with rising demand. Further, FSM software can be distributed online at marginal cost. As such, aside from brand name appeal, large top-tier suppliers are afforded few additional advantages, allowing small providers to effectively compete within the market. Together, these factors help preserve a low level of market concentration, which stimulates competition. Meanwhile, a number of companies have introduced open source alternatives. These alternatives have further increased competitive pressures within the market. Major vendors in the FSM market include Oracle, SAP AG and Infor.

Buyers have also benefited from falling operational costs within the market. Field service management software vendors purchase the rights to a variety of analytics and pattern recognition software to provide their buyers with more functionality. “The cost to purchase the rights to other companies' software has consistently fallen in concert with falling software publishing costs during the past three years,” says Krohn. Thus, software price decline has driven down suppliers' operational costs, allowing them to lower their prices while still maintaining high profitability.

Furthermore, low supply chain risk has also provided strong benefits to buyers. Vendors of FSM software rely primarily on inputs related to computer and software technologies and services and intellectual property rights. These inputs are distributed through markets containing a plethora of viable vendors. The abundance of vendors within these markets create strong competition that curbs price inflation while affording FSM suppliers a wealth of alternative vendors to choose from if their provider exits the market. In turn, low supply chain risk helps mitigate supply chain disruptions and price volatility within the market. As such, buyers can effectively budget for the costs and time required for purchasing FSM software. For more information, visit IBISWorld’s Field Service Management Software procurement category market research report page.

Follow IBISWorld on Twitter:!/IBISWorld
Like IBISWorld on Facebook:

IBISWorld Procurement Report Key Topics
This report is intended to assist buyers of field service management (FSM) software. FSM oversees the scheduling, optimizing and dispatching of staff and information outside of the company's office while the employees are working in the field with customers. FSM software assists in the management of field service, scheduling employees, tracking the progress of assignments, setting up billing and reporting and tracking service parts and inventory. This report excludes all other forms of software and field service management services.

Executive Summary
Pricing Environment
Price Fundamentals
Benchmark Price
Pricing Model
Price Drivers
Recent Price Trend
Price Forecast
Product Characteristics
Product Life Cycle
Total Cost of Ownership
Product Specialization
Substitute Goods
Quality Control
Supply Chain & Vendors
Supply Chain Dynamics
Supply Chain Risk
Competitive Environment
Market Share Concentration
Market Profitability
Switching Costs
Purchasing Process
Buying Basics
Buying Lead Time
Selection Process
Key RFP Elements
Negotiation Questions
Buyer Power Factors
Key Statistics

About IBISWorld Inc.
IBISWorld is one of the world's leading publishers of business intelligence, specializing in Industry research and Procurement research. Since 1971, IBISWorld has provided thoroughly researched, accurate and current business information. With an extensive online portfolio, valued for its depth and scope, IBISWorld’s procurement research reports equip clients with the insight necessary to make better purchasing decisions, faster. Headquartered in Los Angeles, IBISWorld Procurement serves a range of business, professional service and government organizations through more than 10 locations worldwide. For more information, visit or call 1-800-330-3772.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Gavin Smith
IBISWorld Inc.
+1 (310) 866-5042
Email >
Visit website