The city’s tourism and business development bureaus have driven communications efficiencies and realized monthly savings of 30 percent.
Newark, NJ (PRWEB) August 13, 2014
The agencies in the City of Newark, known for continually seeking improvements and driving efficiencies, have achieved another milestone with advancements to information technology and communications services. The agencies teamed up with Link High Technologies and Easy Office Phone to engage a cutting-edge IT team and migrate its phone service to the cloud. As a result, the city’s tourism and business development bureaus have driven communications efficiencies and realized monthly savings of 30 percent.
The Greater Newark Convention and Visitor Bureau (GNCVB), a non-profit organization composed of local tourism stakeholders and key industry leaders, and the Brick City Development Corporation (BCDC), an organization founded and established by the city of Newark to retain, attract and grow businesses, real estate development and small/minority business capacity within the city, have both partnered with Link High Technologies and Easy Office Phone to increase the City’s tourism and business economy. GNCVB and BCDC leverage various IT services offered by both solutions providers to expand their presence, promote local tourism and grow businesses in the City.
“With its wide-reaching mandate, the Bureau required a comprehensive communications suite with excellent client support,” says Michael Davidson, Executive Director at GNCVB. “From mission-critical internal IT services to our cutting-edge Hosted PBX phone service, Link High Technologies delivered.”
To help the City fuel both tourism and business promotion, Link High Technologies partnered with leading cloud-based phone service provider Easy Office Phone to deliver a flexible, scalable, and customized cloud-based phone solution. The solution aids in achieving the City’s goals by providing:
- Geographical Freedom: The service enables remote and office phones to be linked to the corporate offices of the tourism and business arms, eliminating geographical limitations and long-distance costs.
- Enhanced Corporate Image: The phone service allows the City to enhance the image it presents to visitors and prospective new businesses, thanks to powerful features including music on hold, auto attendant, and customized messages to educate callers on hold.
- Streamlined Communications: A conferencing feature brings employees together, streamlines communications, and simplifies the calling process to save time and prevent miscommunication.
- Cost-Efficiency: The new phone service reduces costs due to a lack of capital expenditures – instead, the bureaus pay an affordable monthly fee.
In addition, Link High Technologies provides various IT solutions, including an on-premise server with cloud backup for file storage and print services, as well as hosted exchange email to improve collaboration and communication.
To learn more about how businesses can benefit from working with Link High Technologies and Easy Office Phone, visit http://www.easyofficephone.com.
About Link High Technologies
Link High Technologies, a major IT consulting firm for organizations in the tri-state area of New Jersey, New York, and Pennsylvania, strives to remain current with ever-changing technology and troubleshooting tools. Link High Technologies provides network security, data protection solutions, and wide-area network implementations. The Link High team includes Cisco-Certified Network Associates, System Engineers, and VMware professionals.
About Easy Office Phone
Easy Office Phone provides cloud-based business phone service to companies of all sizes. Consistently ranked among the top providers in North America for customer satisfaction, Easy Office Phone offers cost savings over traditional telecom, an incredible Hosted PBX feature set, friendly customer support and a reliable continent-wide network. Customers can control their service from anywhere, at any time, via a user-friendly web interface. For call centers, the service offers powerful call queuing along with extensive tracking and reporting tools. The company's Partner Program lets technology firms offer enterprise-grade Hosted PBX to their own clients, opening up new revenue streams.