“Service excellence is a key pillar to our continued success at Lansdale Hospital,” said Gary R. Candia, Ph. D., chief executive officer, Lansdale Hospital.
Lansdale, PA (PRWEB) August 18, 2014
Lansdale Hospital today announced that it has achieved the Healthgrades 2014 Outstanding Patient Experience Award.™ Lansdale Hospital was identified as providing outstanding performance in the delivery of positive experiences for patients during their hospital stay, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.
To be eligible for the Healthgrades 2014 Outstanding Patient Experience Award, Healthgrades evaluated 3,582 hospitals that submitted patient surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from March 2012 – April 2013. Of these hospitals, 3,000 hospitals met additional clinical quality requirements to be considered for this Healthgrades distinction. The top 15 percent of this group or 447 hospitals achieved the award.
“Service excellence is a key pillar to our continued success at Lansdale Hospital,” said Gary R. Candia, Ph. D., chief executive officer, Lansdale Hospital. "Our staff is committed to enhancing the experience of our patients and their families every day.”
Healthgrades evaluated Lansdale Hospital’s performance as assessed by the hospital’s patients across 27 different questions that roll up to ten distinct measures. Ranging from cleanliness and noise levels in a patient room to factors such as pain management and responsiveness to patient’s needs, the measures also include whether a patient would recommend this hospital to friends or family.
“As consumers are becoming more active participants in their healthcare, measured performance surrounding the patient experience at a hospital is an increasingly important consideration for patients in choosing where to receive their care,” said Evan Marks, EVP Informatics and Strategy. “Consumers can rest assured that those hospitals that have achieved the Healthgrades 2014 Patient Experience Award demonstrate a commitment to exceptional focus on the needs of the patient during their stay at the hospital.”
For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: http://www.Healthgrades.com today.
About Lansdale Hospital
Lansdale Hospital is a 135-bed, non-profit, acute care hospital that provides a comprehensive range of inpatient and outpatient healthcare services. The facility includes a 24-hour Emergency Department, the 18-bed Orthopaedic & Spine Institute, a nine bed Acute Rehabilitation Unit, two Sleep Centers, a Wound Care Center and a Pain Center. Owned and operated by Abington Health, Lansdale Hospital has more than 700 employees and a staff of more than 300 active physicians.