Mississauga, ON (PRWEB) August 21, 2014
Trailer Wizards Ltd. announced the appointment of Joe Pannella as Senior Service Manager and Michael Dann as Parts Manager for their Ontario Region. Both based out of their Mississauga service centre, Pannella will be responsible for the Service team and Total Customer Care Centres in the GTA which includes technicians and mobiles while Dann will be responsible for supporting Trailer Wizards’ Service and Parts team and will work closely with their Director of Parts & Purchasing, Colin Slade, to ensure high service standards for the department. Pannella will work closely with Dann to ensure high collaboration between the Service and Parts departments.
Pannella and Dann's official start dates with Trailer Wizards were in July 2014. Pannella brings many years of experience in managing a service centre, most recently for Penske, and spent many years running Alba Trailers’ service operation. Dann also brings many years of experience in managing and coordinating large parts operations which included the Vanguard program. Dann has worked in many roles for Kenworth and was instrumental in setting up many of their vendor, dealer and branch programs. He is also formally trained in purchasing which adds a new dimension to Trailer Wizards’ Ontario Region.
“I am very excited to have Joe Pannella and Michael Dann join our Service and Parts departments in our Ontario Region,” Arthur Christakos, Vice President of Trailer Wizards’ Ontario Region, explained. “Joe believes in team success and his hands-on approach, analytical skills and focus on safety will make a valuable contribution to the Ontario team.” Christakos continued “Michael’s also a great team player and his positive attitude and experience will elevate our Parts Department to new heights.”
Trailer Wizards’ customers are invited to meet Pannella and Dann at their shop expansion grand opening and customer appreciation day on September 17, 2014, at their Mississauga branch: 1880 Britannia Road East. A catered lunch will be served from 11 am to 2 pm as well as prizes being given out. Pannella can also be reached at 905.740.3942 and Dann can be reached at 905.740.3933.
For over 50 years, Trailer Wizards Ltd. has been delivering professional commercial trailer solutions with fast, customer-friendly service while continuously driving out costs. As Canada’s largest and only national commercial trailer rental, leasing, sales, storage, parts and service company, Trailer Wizards Ltd. provides “Local Service… Nationwide” to Vancouver, Calgary, Edmonton, Saskatoon, Regina, Winnipeg, Mississauga, Cornwall, Montréal, Quebec City and Moncton. To learn more about Trailer Wizards Ltd., please visit trailerwizards.com.