Scott Volkswagen: Essential Ways To Achieve 5 Star Reviews - Unlocked

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East Providence Rhode Island Volkswagen dealership implements new customer review and survey system to improve customer satisfaction and experience. Staggering results prove that reputation management software provided by is a win-win for all parties.

Scott Volkswagen has increased significant amount of clients by increasing the number of positive reviews and highly satisfied customers. This was achieved through their partnership with Business Rater.

For a growing business, it is important to have an exponential increased number of online reviews. Unfortunately, this was not achieved by today’s most popular review sites. With the help of Business Rater, Scott Volkswagen has not only increased their number of reviews but has amazingly achieved a perfect score of 5.0 from elated customers!

At last, their search for the solution on how to magnify their online presence and lift their business reputation came to an end… when Business Rater came to their rescue.

Business Rater has captured over (40) Positive Reviews for Scott Volkswagen in just 1 week. Using Business Rater’s “live feedback” online review and survey system, customers are engaged during their visit to rate their overall experience in both the sales and service departments. This has proven effective to increase their customer satisfaction index in alerting management about customer issues real-time before the customer has left the dealership.

The service department’s review process has given way to more potential sales clients which allows the sales team an opportunity to work their magic by opening doors to Scott Volkswagen’s Vehicle Exchange Program in enticing more service customers to spread the word online about their customer experience.

This positive output has affected every department at Scott Volkswagen, giving each employee a renewed energy to facilitate every way possible to satisfy a customer up front. The result is another marveled customer. Brad Scott, President at Scott Volkswagen has positive things to say about his experience with Business Rater. We quote, “Getting positive reviews online has been a needle in a hay stack until Business Rater came along. Their team is equipped with tools and knowledge that is right on! We are fortunate to have a team that treats our business as their own.” is a consumer review site that helps consumers find great businesses and avoid not so great businesses by reading online consumer reviews. Business Rater also offers companies a review marketing system & proven process that makes it easier for them to better serve their customers by delivering 5 star service, capturing more reviews, identifying customer concerns and resolving them quickly.

Business Rater Industries: San Diego, Ca. 800-401-0118

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Dan Weik
since: 02/2009
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