Call reporting and Collaboration Recording is crucial for any business wanting to improve sales, customer service, or compliance.
Chicago, IL (PRWEB) August 28, 2014
ISI Telemanagement Solutions, Inc., a leading provider of communication management solutions, will be sponsoring the 2014 Presidio Exchange this September in Orlando, FL.
The annual event allows Presidio leadership to engage with the community with strategies for the upcoming fiscal year. Specifically, they will be rolling out objectives for representatives to utilize on a local level.
While at the event, ISI will be discussing their growing portfolio of communication management solutions for Cisco communication platforms (including Business Edition 6000 and 7000) as well as Microsoft Lync. This will include Infortel® Select, the company’s call reporting solution, Collaboration Recording for voice, video, IM/P, and conferencing, Speech Analytics, and Workforce Management.
“Call reporting and Collaboration Recording is crucial for any business wanting to improve sales, customer service, or compliance,” said David Dishek, Unified Collaboration Practice Lead with ISI Telemanagement Solutions, Inc. “Presidio is an important player for supplying these solutions on both Cisco and Microsoft Lync, and ISI is very excited to sponsor the show and Presidio’s efforts.”
For more information, visit ISI at the event at Booth #59, or online at http://www.isi-info.com.
ISI's Solutions portfolio brings together time-proven technologies for the management of unified communications through wireless and landline Call Accounting & Reporting, Telecom Audit & Optimization, Collaboration Recording (Voice, Video, Instant Message, Screen Capture), Invoice & Inventory Management, Wireless Management, Speech Analytics, and Workforce Management. ISI's facilities, processes, and data security comply with ISO 9001:2008, SSAE 16, HIPAA, Safe Harbor and other important standards.