Telmate understands that friends and family of inmates often don’t have a choice in the position they’re in, or the technology that they use to stay in touch with friends and loved ones but we want to try to make their experience a positive one.
San Francisco, California (PRWEB) August 31, 2014
Score one for Telmate! The San Francisco-based inmate communications leader recently received an “A-plus” rating from the Better Business Bureau (BBB) of San Francisco, California. Additionally, Telmate has been awarded full accreditation by the BBB.
An A-plus rating is the organization's highest possible rating awarded. And only select businesses receive a BBB accreditation, which is an honor that represents the organization's confidence that Telmate is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the organization. The superior BBB rating aligns perfectly with Telmate’s vision of continuously providing exemplary customer service.
According to Telmate Chief Marketing Officer, Jeff Hansen, “This gives us a very competitive edge when it comes to the business of corrections.”
Some of Telmate’s competitors have anywhere from an F, to D, to a B rating.
“Telmate understands and acknowledges that friends and family of inmates often don’t have a choice in the position they’re in, or the technology that they use to stay in touch with friends and loved ones,” says Hansen, “but we want to try to make their experience a positive one.”
For more information, please visit http://www.telmate.com.
Telmate is the third largest and fastest growing inmate communications provider in the United States and is a leader in customer service and cutting-edge technologies, including video visitation, secure messages, mobile applications and investigator tools. The Telmate communication system is deployed in over 250 facilities in nearly every U.S. state as well as four Canadian provinces. Telmate is headquartered in San Francisco, California. To find out more about Telmate, visit http://www.telmate.com.