Carlsbad,California (PRWEB) September 04, 2014
ACD, a national leader in claims management, advisory, audit and technology solutions to the property and casualty industry announced today that two additional team members have become certified in Six Sigma process improvement methodology. Six Sigma is used to improve business processes by utilizing statistical analysis rather than guesswork.
Barry Barbee, ACD’s Director of Client Relations was certified a Lean Six Sigma Green Belt after successfully completing his coursework.
Brian Bray, Vice President of Operations, earned his Six Sigma Black Belt.
“ACD strongly believes in a continual examination and refining of processes to eliminate waste and inefficiency. What may have worked a year ago might be inefficient by today’s standards,” stated Brian Bray. “Our focus is the customer experience, and process improvement plays a significant role in how we deliver industry leading results to our valued clients,” added Bray.
Barbee and Bray join a number of team leaders within ACD who are pursuing their Six Sigma certifications.
ACD creates revolutionary technology and combines it with the finest claims services group available. Through advanced technology such as AutoLink, PropertyLink and SubroLink to network management of auto & property damage appraisal services, ACD is fast becoming the leader in BPO solutions to the property and casualty industry. ACD delivers key information, decision support, auditing, consulting and serves to connect the links of the entire claims value chain. The firm has processed over $2.5 billion dollars in assessed damages, servicing over 225 insurers including 11 of the Top 25 national carriers. For more information visit ACD http://www.acdcorp.com.