Fortress Security Issues Alert for Home Security Scams in DFW, Texas

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Door-to-door home security sales agents have been using high-pressure or deceptive methods in locking homeowners into unethical contracts.

Fortress Security, a security and monitoring provider in Texas, reports that customers are seeing more door-to-door solicitors engaging in home security systems scams, particular strategies aimed at those who already have service in place. Jerrod Smith, founder and owner of Fortress Security, urges consumers to do sufficient research and be aware of common deceptive practices.

“We’ve heard of agents claiming a particular company ‘asked us to come by and just simply upgrade your system since it’s old – free of charge,’” said Smith. “Our customers have been told, ‘Fortress Security has gone out of business and we are here to transfer your service over to us.’”

When accepting a supposed upgrade without carefully reading the new contract, a homeowner may not immediately realize they are agreeing to concurrent service, or even that they are signing on with a completely new company. While many consumers are aware of the importance of diligent research, clever sales agents add incentives to speed the process along by claiming they offer savings only available by signing the agreement on the spot.

“Never sign a contract with a door-to-door salesperson without contacting your existing alarm company first,” said Smith. “The famous high-pressure door-to-door close of ‘this deal is only good if you sign up with me RIGHT NOW’ is usually bogus.”

While these tactics are used by unethical service providers, not every company that sells door-to-door is manipulative. However, Smith encourages strong skepticism and careful reading of contracts to avoid falling victim to fraudulent strategies.

“If a resident reads the contract, and they like the deal and the salesperson, they may not have a problem,” Smith said. “But a rushed decision is not ideal and some of our customers say they prefer not to do business with agents who knock on their door during dinner or family time in the evenings.”

About Fortress Security

Founded in 2001 in Arlington, TX, Fortress Security provides customizable business and home security systems, automation programs, and monitoring services for crime, fire, and medical emergencies. With 17 years of experience in the security industry, owner Jerrod Smith has led his company to earn the Honeywell Dealer Council of Excellence and ITI/GE Americas Dealer Excellence Award. For more information, visit http://www.fortresssecurity.com/HomeSecurityScams.

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Jen Nahlik
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