Capterra Publishes Guide to Buying Field Service Management Software

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New eBook Details Best Practices in Selecting FSM System

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Owners of field service businesses have enough to worry about, from scheduling issues to routing problems

Capterra, an online software reviews service that helps businesses find the right software, today launched “The Expert Guide to Buying Field Service Management Software.” This free eBook helps owners and managers of field service and repair businesses make the right choices to find the perfect field service management (FSM) system for their company’s needs.

“Owners of field service businesses have enough to worry about, from scheduling issues to routing problems, without having to add the stress of searching for a new software system. But finding the right FSM tool for their organization can ease all of those headaches, and following a guide like this will make the process as straightforward as possible,” says Leah Merrill, Capterra’s Field Service Management Software Specialist.

The guide walks business owners and purchasing managers through the entire buying process, from nailing down feature requirements, to creating a shortlist, surviving software demos, and finally selecting the perfect option for their company. The eBook also includes:

  • An overview of the capabilities you can expect from your field service software
  • A pricing guide to FSM software
  • A walkthrough of how to best prepare for vendor software demos

“The Expert Guide to Buying Field Service Management Software” is a comprehensive guidebook, complete with helpful industry statistics, forecasted technology trends in FSM software, suggested questions to ask vendors, and recommendations for navigating the more than 200 field service management software products available on the market.

Field service management software systems simplify the manual and complex tasks of a field service, maintenance, or HVAC business. FSMs are able to handle vehicle routing, service tech scheduling, work orders, invoicing, and all the other essential details of a busy field service company.

About Capterra: Capterra believes software makes the world a better place. Founded in 1999, Capterra has helped millions of people find the right software for their business—all kinds of businesses—whether a multinational corporation, a school, a church, a doctor's office, a manufacturing company, or a zoo. Capterra works with thousands of software vendors to understand their products in order to match companies with the best software for their needs. Check out to find software ratings, reviews, buying guides, and the most comprehensive list of business software products available.

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