A New Viewpoint from HNTB’s Kevin Hoeflich Guides Tolling Agencies Toward Informed Technology-upgrade Decisions

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‘Chasing Shiny Toys’ explores seven steps tolling agencies can follow to determine the value of emerging toll-industry technologies.

U.S. toll agencies face a tidal wave of change with the advent of new in-vehicle, personal and roadside technologies. As they consider a steep adoption curve and deep costs for investments, a new viewpoint from HNTB Corporation’s Kevin Hoeflich, PE, toll market practice leader and vice president, says there are seven specific steps they can take to find the right approach.

Now available on the firm’s website, Hoeflich explains that Millennials’ high spending power, liberal attitude toward personal privacy and pervasive use of smart phones will reshape the tolling industry. Although many agencies feel pressured to adopt to “shiny” new technologies now, given such changes on the horizon, Hoeflich advises a more thoughtful approach.

The viewpoint provides toll agency executives with a process that can help them make confident, informed decisions about what innovations merit serious consideration. Hoeflich will present more on this topic during the International Bridge, Tunnel and Turnpike Association’s 82nd Annual Meeting & Exhibition Sept. 14-17 in Austin, Texas.

HNTB Corporation is an employee-owned infrastructure firm serving public and private owners and contractors. Celebrating a century of service, HNTB understands the life cycle of infrastructure and addresses clients’ most complex technical, financial and operational challenges. Professionals nationwide deliver a full range of infrastructure-related services, including award-winning planning, design, program delivery and construction management. For more information, visit http://www.hntb.com.

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John O'Connell
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