Municipal Utility Selects the M-Files Enterprise Information Management Solution for Compliance and Project Management

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Muscatine Power and Water improves productivity and efficiency; streamlines compliance activities by transitioning from paper to electronic document management.

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M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced that Muscatine Power and Water (MP&W), a utility provider of electric, water and communications products and services in Muscatine, Iowa, has deployed M-Files to manage its documentation related to maintenance projects and general operations, as well as to streamline its compliance management processes.

MP&W’s large volume of information assets, such as project drawings, maps and infrastructure design documents, were either paper-based or resided on network drives and personal computers. The organization needed a more effective solution for centrally organizing their documentation and enabling their staff to quickly find content related to their various facilities and projects.

With M-Files, MP&W employees can now quickly find any document from their different facilities and be confident they are accessing the most current version. In addition to increasing productivity and efficiency, the organization is able to make more informed decisions and provide greater value to their customers with fast, easy access to historical information.

MP&W utilizes the task assignment capabilities in M-Files to ensure maintenance project team members follow defined processes and that procedures are executed in an efficient and timely manner. M-Files enables MP&W project managers to track the status of all assignments and ensure that important documents have been reviewed and approved by the appropriate individuals.

MP&W also leverages the workflow and permissions management capabilities in M-Files to help ensure compliance with the North American Electric Reliability Corporation (NERC), an international regulatory authority. With M-Files, authorized MP&W employees create and manage documents and processes in accordance with regulatory compliance mandates. In addition to improved productivity and process efficiency, this enables them to quickly and easily compile the documentation necessary for periodic NERC audits.

“Our compliance processes have been substantially streamlined since we’ve transitioned all of our compliance-related procedures to M-Files and instituted workflows that ensure the appropriate individuals have reviewed and approved specific documentation,” said Kim Thompson, Information Systems Manager at Muscatine Power and Water. “It’s now much easier and faster to produce all of the evidence we need for audits, while also being confident that we have the correct and accurate documentation needed to ensure and verify compliance.”

“Utility organizations produce a massive amount of documentation and their ability to deliver critical services to the communities they serve relies on fast access to accurate information,” said Greg Milliken, vice president of marketing at M-Files Corporation. “M-Files enables Muscatine Power and Water's employees to quickly find the right information when they need it, which results in better decisions, faster response times and improved customer service along with the highest levels of security and compliance.”

About Muscatine Power and Water
Muscatine Power and Water is a customer-driven, municipal utility that provides electric, water and communications products and services. Headquartered in Muscatine, Iowa, the company has the largest power generating capacity of any municipal utility in the state. For more information visit:

About M-Files Corporation
M-Files enterprise information management solutions (EIM) improve and simplify how businesses manage documents and other information in order to become more productive, more efficient and stay compliant. M-Files eliminates information silos and provides quick and easy access to the right content from any core business system and device. M-Files achieves higher levels of user adoption resulting in faster ROI with a uniquely intuitive approach based on managing information by "what" it is versus "where" it's stored. With flexible on-premise, cloud and hybrid deployment options, M-Files reduces demands on IT by enabling those closest to the business need to access and control content based on their requirements. Thousands of organizations in over 100 countries use M-Files as a single platform for managing their critical business information, including companies such as SAS, Elekta and EADS. For more information, visit

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Matthew Meigs
M-Files Inc.
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