Card Reward Program Services in the US Industry Market Research Report from IBISWorld Has Been Updated

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While consumer deleveraging has tempered credit card debt levels and the need for the industry's complementary services to a degree, the escalating acceptance of reward programs has driven growth for the Card Reward Program Services industry in recent years. For these reasons, industry research firm IBISWorld has updated a report on the Card Reward Program Services industry in its growing industry report collection.

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Industry operators face a massive level of competition from credit card issuers and banks

While consumer deleveraging has tempered credit card debt levels and the need for the industry's complementary services to a degree, the escalating acceptance of reward programs has driven growth for the Card Reward Program Services industry in recent years. Industry operators provide card-linked marketing programs and services to merchants, banks, card issuers and loyalty programs. Unfortunately for industry operators, aggregate household debt levels have declined slowly from 2009 to 2014 as elevated unemployment rates and stagnant per capita disposable income levels have forced consumers to focus on paying off their debt. Similarly, according to the latest available data from the Federal Reserve, domestic credit card balances declined in 2009 and 2010 before rising slowly in 2011 and 2012. Yet, despite the decreasing use of credit, consumers have increasingly demanded rewards program services from their loyalty programs, while both national and local retailers have increased their card-linked marketing efforts. Consequently, industry revenue is anticipated to increase at over the five-year period.

The Card Reward Program Services industry operates with a low level of market share concentration,” says IBISWorld Economic Analyst Stephen Hoopes. Particularly given the growth in industry services related to local merchants, the majority of card reward program service providers focus their efforts on local and regional customers. Consequently, the industry has remained fragmented over the five-year period, despite the rapid growth of some national players. Moreover, given the industry's growth life cycle stage and low barriers to entry, the industry's market share concentration is anticipated to remain low over the five years to 2019.

Over the five years to 2019, industry revenue is forecast to rise. “Improvements in key macroeconomic variables and continued growth in the acceptance among downstream markets largely explain this growth,” says Hoopes. Yet, industry operators face a massive level of competition, primarily from credit card issuers and banks that develop and maintain internal card reward programs. Moreover, while credit card issuers have focused on wealthier consumers that tend to spend more on their cards, the anticipated saturation of this market is forecast to dampen the industry's revenue growth possibilities.

For more information, visit IBISWorld’s Card Reward Program Services in the US industry report page.

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IBISWorld industry Report Key Topics

The Card Reward Program Services industry includes operators that provide card-linked marketing programs and services to merchants, banks, card issuers and loyalty programs.

Industry Performance
Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle
Products & Markets
Supply Chain
Products & Services
Major Markets
Globalization & Trade
Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Barriers to Entry
Major Companies
Operating Conditions
Capital Intensity
Key Statistics
Industry Data
Annual Change
Key Ratios

About IBISWorld Inc.
Recognized as the nation’s most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every US industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Los Angeles, IBISWorld serves a range of business, professional service and government organizations through more than 10 locations worldwide. For more information, visit http://www.ibisworld.com or call 1-800-330-3772.

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Gavin Smith
IBISWorld
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