Austin, Texas (PRWEB) September 16, 2014
Ziften today announced it has received certification of its integration with ServiceNow. Certification by ServiceNow signifies that the Ziften Open Visibility™ has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures best practices are utilized in the design and implementation of the Ziften integration with ServiceNow.
Ziften’s certified integration for ServiceNow combines the power of the ServiceNow platform and ITIL processes with Ziften’s Open Visibility™ and intelligence to improve incident management and problem management. Through real-time continuous monitoring of the endpoint, Ziften enables configurable alerts that will automatically create ServiceNow incidents in real-time when alerts are triggered. These incidents identify security, compliance and operational issues to benefit multiple organizational groups. Examples of incidents that can be created include:
- Vulnerable versions of software applications that are running on systems
- Applications are having a high number of failures
- A Security policy violation has occurred
- A new process (binary) has been executed in an environment
- A critical endpoint agent fails to start or is no longer running
“With the Ziften certified integration from ServiceNow, IT support professionals now receive real-time incidents which reflect Ziften’s powerful analytics on the security and health of their endpoints directly in their ServiceNow console,” said Charles Leaver, CEO, Ziften. “The integration offers reduced mean-time-to-repair, improving incident and problem management resolution.
Ziften Open Visibility™ and intelligence provides a more secure environment by delivering actionable analytics for any user device across the enterprise. Ziften extends existing security, system management, and event monitoring tools by delivering crucial open intelligence of any enterprise endpoint. This enables you to run your business in a more efficient, intelligent, and secure manner.