Coventry (PRWEB UK) 11 September 2014
Rant & Rave, one of the UK leaders in Voice of the Customer and Customer Engagement Solutions, have just been recognised by The Guardian in their Small Business Showcase. The showcase provides companies across the UK with the chance to demonstrate to fellow business owners, plus a panel of judges, what their company has excelled in, across a number of categories.
Rant & Rave are being recognised for excellence in Marketing and PR since their April 2014 rebrand. In an effort to challenge the status quo, they dropped the non descript title of 'Rapide' and ran with ‘does what it says on the tin’ name, Rant & Rave.
As part of the rebrand, Rant & Rave also decided to change their style, ditching the corporate jargon in favour of clear, concise and friendly copy – allowing them to practice what they preach and deliver effortless customer experience to their clients.
Their marketing efforts have seen them featured in the trade press as well as catching the attention of national media, fielding inbound calls from the likes of BBC Radio to explain their unique ethos. Not to mention internal success, with bottom line figures showing a 35% year-on-year growth in the last year.
The results speak for themselves as they’ve managed to retain their traditional clients, while recruiting a whole new breed of customers – fast growing companies determined to differentiate themselves by offering an exceptional customer experience.
See Rant & Rave’s entry on the Guardian’s website here.
About Rant & Rave
Rant & Rave (formerly known as Rapide) was launched in 2000 by Nigel Shanahan and is one of the UK’s leading customer engagement specialists, counting half of the FTSE as clients.
Its multi-channel solutions let brands proactively communicate with and gather fast feedback from their customers to manage and measure their experience. By providing solutions which are customer, not brand, centric Rant & Rave helps its clients to transform Ranters into Ravers and turn happy customers into lifelong advocates.
To find out more about Rant & Rave visit http://www.rantandrave.com