Garden City, NY (PRWEB) September 16, 2014
InTouchMD, a New York based multi-channel contact center dedicated to serving the healthcare industry, has launched a revolutionary service that gives pharmaceutical companies the ability to connect to their patients through social media in order to foster better patient diagnostics and care.
“We have created an innovative platform that can scan multiple social media channels, including Facebook and Twitter, in real time to allow pharmaceutical companies to not just market their products but also facilitate compliant communication between the patients and the physicians,” said Allen Alovis, CEO of InTouchMD.
“Our proprietary tool will give pharmaceutical companies a bird’s eye view to all the communication that takes place on many of the large social media sites regarding their products, and immediately respond to adverse reactions,” added Alovis.
InTouchMD is a pioneer in social media monitoring and user engagement, particularly with the pharmaceutical industry, and beyond just monitoring, it also expects to connect thousands of physicians in private, peer-to-peer chats (both text and video) all over the world to discuss products, interactions, and patient experiences.
“Creating a safe haven for pharmaceutical companies to share information via social media geared toward specific products and patient results will help gather vital information and be a massive benefit to the medical community,” Alovis explained. “We are harnessing the huge audience of the Internet and social media to foster patient care and compliance.”
InTouchMD was thrilled to discuss their proprietary social media technology recently during the Social Media Panel at the 3rd Annual Ogilvy Healthworld Marketing and Analytics & Consulting Partnership Summit, along with IMS Health, Sermo, and Ogilvy Common Health.
For more information on InTouchMD™ visit intouchmd.com
InTouchMD is an advanced Multi-Channel Contact Center servicing the Healthcare industry. Our goal is to provide the highest quality, single source, multi-channel platforms and services that facilitate meaningful and impactful dialogue between our clients, physicians, and their patients.