Hollywood, Florida (PRWEB) September 17, 2014
ConnectSMART has announced the latest update to its business intelligence and reporting software for Managed Service Providers (MSPs). The new release, version 3.11, provides enhanced customization of data metrics, with more robust features to enable MSPs the ability to visualize their own business performance in real-time, across their entire client base.
ConnectSMART 3.11 builds upon the software’s existing success as a timesaving platform for MSPs, giving IT professionals all the information they require to be successful.
Key features and benefits of version 3.11 include:
- New Parameters and Dropdown lists: Customizing fine-tuning your dashboards just got a whole lot easier with multi-select dropdown menus and more filtering options.
- Hundreds of Pre-defined Gadgets: Customers now have hundreds of easy-to-use, pre-defined gadgets and downloadable template gadgets for ConnectWise and LabTech.
- Updated Integrations: ConnectSMART now supports users of ConnectWise version 2014.4.
- Color conditions for ConnectWise: Now you can decide when and how colors dynamically change within your dashboard, based solely on rules you define.
“With these improvements in 3.11, MSPs can now spend less time accessing the data they need to make informed decisions and ultimately, improve their businesses,” said Dan Martin, Vice President. “Our solution was built by an MSP - for other MSPs – to bring real-time visibility to key performance metrics. We continue to enhance the product based on the top needs and requests of our customers.”
Over 1,200 MSP’s and IT Service Providers trust ConnectSMART to gain accountability, efficiency and profitability faster by making their entire data set actionable for the first time via a real-time dashboard and KPI-based platform that continually provides a live, comprehensive feed of your company’s efficiency and service delivery, and aligns every employee to business success every day. For more information, visit: http://www.connectsmart.com or call (954) 624-9566.