Brivo Labs Launches Virtual Concierge for Businesses

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Rändivoo improves visitor management through personalized, easy-to-use iPad application

Brivo Systems LLC, a leader in cloud applications for security management, today announced the general availability of Brivo Labs’ flagship visitor management application, Rändivoo, on the Salesforce AppExchange and iTunes App Store. Brivo Labs is a business unit of Brivo Systems bringing new areas of innovation to the security industry in the form of social identity, mobile applications and trust networks. Using social identities, Brivo Labs enhances the everyday experiences of entering places with digital products and services that allow people to interact with the physical world.

Helping enhance visitor processes for organizations of all sizes, Rändivoo is a professional Visitor Experience System that manages a plethora of tasks typically handled by a receptionist or security guard including checking in guests upon arrival, sending meeting invites and notifying hosts of visitors arriving via automated alerts. Rändivoo reduces waiting times and offers a professional, easy-to-use and elegant first impression to incoming guests, who check in through an iPad.

“Companies are looking to transform the way they connect with customers, partners and employees to thrive in today’s connected world,” said Ron Huddleston, senior vice president, ISV & channel, “By leveraging the power of the Salesforce1 Platform, Brivo Labs provides customers with the proven social, mobile and connected cloud technologies to accelerate business success.”

Powered by Brivo Labs’ Social Access Management (SAM) API and built on the Salesforce platform, Rändivoo serves as a business’ virtual concierge providing a personalized experience to visitors and reporting important information relating to guests’ social identities and preferences back to the hosts.

“Businesses of all sizes are constantly evolving the processes in which they interact with visitors and potential customers,” said Lee Odess, general manager, Brivo Labs. “We’re thrilled to see such a distinctive application come to life that demonstrates the value and benefits of investing in social access management solutions to improve visitor experiences.”

Brivo Labs recently joined the Salesforce Wear initiative to help accelerate the use of wearables in the enterprise alongside Nymi, a wearable authentication device that uses a person’s heartbeat to verify identity. Paired with Rändivoo’s technology, NthID lets users safely access buildings and public spaces all through their most secure and unique characteristic – their cardiac rhythm. NthID is available now and will be showcased at ASIS International in Atlanta at the end of the month.

Sold through the Salesforce AppExchange and iTunes, Brivo Labs helps users both with and without Salesforce accounts access all of Rändivoo’s capabilities. For a limited time, Brivo Labs is offering a 30 day free trial of Rändivoo. For more information on how to register, please visit

About Brivo Labs
Brivo Labs is an Internet of Things company leading the emerging Social Access Management market and a business unit of Brivo Systems LLC. Using social identities, the Company focuses on the development of innovative applications that connect virtual communities with physical spaces. Brivo is a wholly owned subsidiary of The Duchossois Group, a privately held company, headquartered in Elmhurst, Illinois.

About Brivo Systems
Brivo Systems is a worldwide leader of cloud-based physical access control and video surveillance systems. When first introduced in 2002, Brivo’s Security as a Service model was a disruptive solution, and after a decade of evolution, it still remains at the forefront of innovation.

Currently managing over 5 million users, Brivo provides unmatched scalability and centralized security management for global enterprises, while retaining the ease of use that makes it a favorite for small and medium-sized businesses. The Company’s award-winning Brivo OnAirSM security management system is unique in providing combined access and video management in a single cloud platform.

Headquartered in Bethesda, MD, Brivo was founded in 1999 and is a wholly owned subsidiary of The Duchossois Group.

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Media Contacts

Kristen Papa
Brivo Systems
Phone: 407.230.2405
Email: kristen.papa(at)brivolabs(dot)com

Jena Rossi
SHIFT Communications
Phone: 617.779.1878
Email: brivo(at)shiftcomm(dot)com

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Kelsey Robb
Brivo Systems
+1 (617) 779-1862
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