ISI’s goal is to provide a solution capable of capturing every single interaction, across multiple platforms and mobile clients, to effectively manage unified communications efforts and satisfy various compliance issues.
Schaumburg, IL (PRWEB) September 18, 2014
ISI Telemanagement Solutions, Inc., a leading provider of communication management solutions, will be sponsoring the 10th Annual Cisco Partner Appreciation Event on September 23, in Atlanta, GA.
The event, which will act as a meet and greet between partners and Cisco management, will grant an opportunity to collaborate on solutions for the rest of 2014 and planning for 2015. This year’s event will touch on a number of different issues currently affecting the Cisco community, including Cisco UC Communication Management, Jabber IM Compliance, and Hybrid UC environment support through Single Pane of Glass solutions.
While at the event, ISI will be sharing new updates on their call reporting and integrated Verba recording solutions, which are certified compatible across all latest Cisco Unified Communication platforms, including Business Edition 6000/7000. These updates are designed with the Cisco community in mind, targeting the ability to accurately measure UC interactions through reporting and recording of voice, video, instant messages, telepresence, and screen capture. Additionally, ISI will be showcasing it's Enhanced Voice Traffic Analysis Service for proper bandwidth management.
“ISI is very excited to be a part of this event,” says David Dishek, Unified Collaboration Practice Lead with ISI Telemanagement Solutions, Inc. “ISI’s goal is to provide a solution capable of capturing every single interaction, across multiple platforms and mobile clients to effectively manage unified communications and satisfy various compliance issues. Our goal is to help the Cisco community work smarter.“
ISI’s collaboration solution brings the ability for Cisco users to get metrics and recordings from softphones, mobile phones, and landlines through comprehensive management applications and services.
For more information, visit http://www.isi-info.com.
ISI's Solutions portfolio brings together time-proven technologies for the management of unified communications through wireless and landline Call Accounting & Reporting, Telecom Audit & Optimization, Collaboration Recording (Voice, Video, Instant Message, Screen Capture), Invoice & Inventory Management, Wireless Management, Speech Analytics, and Workforce Management. ISI's facilities, processes, and data security comply with ISO 9001:2008, SSAE 16, HIPAA, Safe Harbor and other important standards.