The receptionist requests payment of an outstanding bill before the exam and Mrs. Bumble becomes agitated...
Woodbridge, NJ (PRWEB) September 19, 2014
How would you avoid this scenario?
Mrs. Bumble, a 74 year old patient with Diabetes Mellitus and multiple co-morbidities, arrives for her appointment complaining of an open leg sore. The receptionist requests payment for an outstanding bill before the exam and Mrs. Bumble becomes agitated, claiming she has insurance coverage and doesn't owe the office anything.
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