(PRWEB) September 24, 2014
Greenstar Home Services, the leader in environmentally conscious plumbing and HVAC maintenance announces a special service aimed at providing top-of-the-line home repair services to senior citizens called the Greenstar Senior Rewards Program.
Senior citizens are a huge part of our population. In the United States, the 2010 Census recorded the greatest number and proportion of people age 65 and older in all of decennial census history: 40.3 million, or 13% of the total population. According to the National Center on Elder Abuse, “only 1 in 14 cases of elder abuse ever comes to the attention of authorities.” People at a retired age who own a home frequently rely on home service technicians to service their plumbing and HVAC. Whether you know someone who is a senior citizen, have an aging parent or family member, or are one yourself; our program is designed to help.
According to the National Council on Aging, “Financial scams targeting seniors have become so prevalent that they’re now considered ‘the crime of the 21st century.’” Greenstar Home Services’ main concern is to make sure customers feel protected when our technicians enter their homes. Our team takes this into consideration and wants every customer to know that they can depend on Greenstar Home Services to take care of them in an honest manner.
To ensure this, Greenstar Home Service Technicians undergo “Senior Sensitivity Training” before entering the field. Recently we received a terrific testimonial from one such Senior customer who wrote:
“I am writing this in appreciation of William “Billy” Ross, a member of your plumbing crew. Billy put me at ease with his calm demeanor and professional assessment of a situation that had me rather stressed! That being a major water “flood” in my kitchen… He discovered the cause of the leak immediately, assured me it was not difficult to repair, and proceeded to explain exactly what had happened.” - Sally V., Laguna Woods, CA.
One thing Senior Training consists of is mandatory second party verification of purchases—this way the customer can double check his or her purchase and know exactly what they bought and why. Rest assured, Greenstar Home Services continues senior training for staff members throughout the course of their employment. In addition, our technicians undergo a thorough background screening at the time of hire.
For more information on the Greenstar Senior Rewards Program , please visit our website at http://www.greenstarhomeservices.com.