BigDoor Helps World’s Biggest Brands Increase Loyalty by Reaching 21 Million Consumers

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Software Company Reports 40 Percent Revenue Growth For First Half of 2014, Thanks to Cutting-Edge New Products and Expanding Roster of Clients in a Wide Variety of Industries

BigDoor, a global leader in loyalty, today announced that its revenue for the first half of 2014 grew by 40 percent.

Launched in 2012, the BigDoor Loyalty Platform reported that it has helped global brands–such as Starbucks, PacSun, Yamaha, CBS, Microsoft, Dell, Raley’s and Charming Charlie’s– increase loyalty with 21 million customers.

“Due to our team's unrelenting focus on driving results for our clients, we've been able to deliver significant increases in key indicators across all of our client segments,” says Keith Smith, Co-Founder and CEO of BigDoor. “Since our Loyalty Program product launched in 2012, BigDoor has boosted registration, engagement, and retention metrics for our clients across the board. Our suite of loyalty building products has helped BigDoor partners in all verticals see an average lift of 207% in registration, a 96% increase in engagement, and a 46% lift in customer retention. As a result, we’re thinking about loyalty differently, and we’ve developed innovative solutions from the ground up to meet the pressing business challenges that loyalty marketers face today.”

In addition to these strong growth numbers, BigDoor was named the Puget Sound Business Journal’s 2014 “Washington’s Best Places to Work” in the small business category. The company also has moved into new and expanded headquarters in the South Lake Union neighborhood in Seattle.

Driving Customer Success

BigDoor’s success on behalf of marketers can be seen in a host of compelling case studies.

●    Starbucks, for example, partnered with BigDoor and its My Starbucks Rewards program grew to over 16 million members.
●    PacSun saw a 45% increase in purchase conversion, thanks to BigDoor.
●    Yamaha experienced a 31% increase in customer engagement after joining forces with BigDoor.

Says Eric Moe, Senior Marketing Manager at Microsoft: “BigDoor has helped us to be creative and nimble by delivering an always-on offer framework that drives increased customer engagement and impactful results for our business.”

Continuous Innovation -- Loyalty Solutions For Every Brand

BigDoor has been a loyalty innovator for a number of years, and its solutions have a demonstrated and proven track record in the global brand marketplace.

The company’s first product is their Loyalty Program, which helps brands launch robust, fully loaded and white-labeled loyalty programs. Loyalty Program is a full-service loyalty program that helps brands just starting out in loyalty reach their goals, and is custom designed to fit the look and feel of any brand’s online experience.

BigDoor’s second product, Loyalty Campaign, introduced in 2013, is a cutting-edge and customizable white-labeled widget that helps brands at any stage in the loyalty marketing lifecycle, even if they have already invested in a loyalty program.

Earlier this month, BigDoor began playing in the self-serve space by launching Loyalty Campaign Basic, a manual and fully customizable version of their Loyalty Campaign product that helps brands on a budget enrich and enhance loyalty, boost conversions and spur social advocacy. Loyalty Campaign Basic can be easily integrated or embedded into existing loyalty initiatives. In addition to rapid implementation, BigDoor’s newest loyalty product is simple to manage and maintain.

For Additional Information

Please Contact Ashley Tate at BigDoor

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Steven Gottlieb
GreenC3, LLC
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