“The wellness capability enables the homecare agency to monitor the client's condition for red flags to prevent hospital re-admissions
Mount Pleasant, MI (PRWEB) September 29, 2014
Homecare agencies provide services to a diverse range of clients all with varying levels of care needed. Many situations require close monitoring to ensure the health and well-being of the client.
“The wellness capability enables the homecare agency to monitor the client's condition for red flags to prevent hospital re-admissions. Not only does this keep the client at home but increases the agencies value in marketing services to accountable care organizations.” said President Lance Ferden.
Established in the client’s file, the wellness capability is to tailored to meet the needs of the client. For example, if a client has hypertension, the agency can monitor the blood pressure readings to ensure the client is within an acceptable range; if readings indicate a rise beyond a specified mark, the agency can take appropriate action. Wellness capability extends beyond the client’s file into schedules, telephony system, reports, and apps used by office staff and caregivers.
Generations Telephony, an optional part of Generations Homecare System, plays a large role in the wellness capability. Telephony monitors the arrival and departure of the caregiver from the client’s home, as well as the tasks performed by the caregiver. This new release expands the telephony capability to include reporting and monitoring on the wellness of the client.
Vice President Lisa Ferden added, “Adding wellness capability to Generations greatly increases an agency’s ability to provide quality care to an ever-aging population in real time. Upon receiving an alert for a particular concern, the agency can immediately take steps to avoid hospital readmission for that client.”
Generations Homecare System is an industry-leading cloud-based software application used by homecare agencies to manage all aspects of their business.