ThedaCare Center for Healthcare Value Introduces New Site Visit

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Tours focus on linking strategy, performance improvement and analytics

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The ThedaCare Center for Healthcare Value recently introduced a new analytics-focused site visit to its array of lean healthcare education offerings. The Center invites healthcare leaders to get a behind-the-scenes look at ThedaCare’s Clinical Business Intelligence (CBI) program through the "Linking Strategy, Performance Improvement and Analytics at ThedaCare" site visit.

The new site visit builds on and complements the Center’s existing CEO site visits by demonstrating how ThedaCare has made its daily work data-driven and evidence-based at every level.

“While our traditional site visits focus on lean leadership at a high visionary level, 'Linking Strategy, Performance Improvement and Analytics' teaches participants how to operationalize that learning by tying their lean efforts to strategy using metrics and analytics,” said Julie Bartels, executive vice president of national health information at the Center. “It’s difficult to sustain meaningful clinical change without the supporting information flow and performance metrics that clinical business intelligence provides. These new visits demonstrate the transformational relationship between performance improvement and analytics.”

During the day-and-a-half site visit, attendees will be introduced to the ThedaCare CBI program, witnessing how information and performance analytics flow to the front line to support strategy deployment, improve decision making and accelerate continuous improvement. By purposefully aligning CBI initiatives with performance improvement priorities, ThedaCare has tackled some of the challenges facing healthcare and achieved impressive results:

  • Achieved more than $900,000 in overtime savings in two years
  • Reduced avoidable readmissions by 18.1% over two years to its current level of 6.8%
  • Bellin-ThedaCare ACO ranked number one in the nation in quality and cost

Center CEO John Toussaint, MD, will lead participants through a tour of the ThedaCare Senior Leader Strategy Room. Participants also will meet with clinical and operational leaders throughout the system, as well as visit with members of the analytics and IT teams.

“It is inspiring and uplifting to see how well ThedaCare in general, and Decision Resources and Information Technology in particular, have implemented and truly embraced process improvement and lean methodology,” said Criss Morikawa, MD, of the Palo Alto Medical Foundation, who has participated in past CBI workshops through the Center.

Site visit sessions in 2014 include:

  • Oct. 28-29
  • Nov. 18-19
  • Dec. 17-18

Additional details and a sample agenda are available at createvalue.org.

THEDACARE CENTER FOR HEALTHCARE VALUE
The ThedaCare Center for Healthcare Value is an education institute that believes we must have three essential elements for sustainable change in healthcare: Delivery of care designed around the patient; payment and incentives based upon value and outcomes; and transparency of performance (quality and cost) throughout the healthcare system. Founded in 2008 and headquartered in Appleton, Wisconsin, we are a small not for profit with a big mission to help change the healthcare industry. Learn more at: createvalue.org.

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Nicole Singer
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