After the success of our Credit and Collection Handbook eBook, we had an overwhelming customer demand for more information about how to improve their collection letter process.
Atlanta, GA (PRWEB) October 14, 2014
C2C Resources, a leader in commercial debt collection, announced today that they have released their eBook titled “Guide to Collection Letters.” The e-book, which features best practices for collection letters and sample templates, is currently offered for free on their blog at: http://c2cresourcesblog.com/guide-collection-letters/.
“After the success of our Credit and Collection Handbook eBook, we had an overwhelming customer demand for more information about how to improve their collection letter process,” explained Todd Tinkler, President of C2C Resources. “We always believe in providing our clients with the best resources to tackle delinquent accounts effectively. Like our name states, we want to be a resource to make sure that you get paid.”
The newly released how-to guide addresses all aspects of a collection letter campaign. The guide is designed to help the company facilitate the collection process with a sense of urgency that is firm, but does not exhibit characteristics of bullying or harassment toward the customer; something companies often struggle with when following up on collections.
Sections within the eBook include:
- How to influence payment with a well-designed invoice
- How to increase results with timely e-invoicing
- How to improve payment with effective letter writing
- How to prompt action with strategic timing
- A timeline for collection letter strategy
- A series collection templates organized by the five phases of collection
Time is the biggest factor in past due invoices, according to Tinkler. Often clients come to the company when it is too late, or there is a low chance in getting the payment back.
Tinkler hopes this will put clients on the right track for their collection efforts.
“A series of letters and calls is one of the hardest aspects of the collection process,” said Tinkler. “If you do not execute your reach out correctly, you could put your company in jeopardy of getting paid. Getting paid in full is the aim, but if you can do that and retain the customer through a smooth collection process, then you are on your way to success.”
About C2C Resources:
C2C Resources is a global Commercial Debt Collection agency headquartered in Atlanta, Georgia. The company collects commercial debt on behalf of their over 25,000 clients and is considered one of the top agencies in the country. The executive team at C2C brings more than 60 years of experience helping businesses collect their accounts receivable.
C2Cs powerful combination of Profit Maximizer, InfoMax Collection System, and Legal Forwarding Edge, can help your company be more effective with your own in-house collecting and maximize recovery of accounts turned over for collection.