DoctorBase Launches "Ask DoctorBase" to Connect Patients to Doctors

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Healthcare SaaS Company Finds Significant Growth in Early Beta Release of "Ask DoctorBase" Feature for its 15,000 Doctors.

"It’s great that follow up communication can be done this easily with this virtual community of providers," Dr. David Kay, MD

DoctorBase, the leader in Patient Engagement Software-as-a-Service today announced that “Ask DoctorBase” has recorded 12,465 answers from licensed medical providers in response to anonymous consumer medical questions.

“The growth of this free feature for the doctors on our platform has been tremendous considering it was released just 9 weeks ago – without press or advertising – it’s been completely organic growth,” said John Sung Kim, the CEO of DoctorBase. “The velocity of healthcare provider engagement has surpassed all expectations.”

A B2B patient communications platform used by small and mid-sized healthcare organizations to communicate, DoctorBase services the needs of over 15,000 healthcare offices and 6 million of their patients of record.

Said Dr. David Kay, an orthopedic surgeon in Akron, OH who volunteers his expertise on “Ask DoctorBase,” "Over the years of practice, I have dealt with ongoing misinformation from many unregulated healthcare websites, which leads to poor outcomes from mismanaged expectations. I answer questions to provide the best answer to individuals so they can make informed decisions.”

Dr. Prakash Bhoopalam, a pediatrician in Muncie, IN added,
“I can communicate better with patients, because patients are not always prepared with their questions or not comfortable asking certain questions in person, or feel rushed in the office. It’s great that follow up communication can be done this easily with this virtual community of providers.”

The breadth of healthcare questions from consumers and answers from doctors has been considerable. Even dentists such as John Tran, DDS with a practice in Calgary, AB has seen a growing number of dental questions. “I answer questions on DoctorBase because it is a simple and quick way to encourage the patient to get the help or treatment they may need. Also, because many other people may be in the same situation as the person asking the question, my answer can potentially impact more than just the person asking the question. Another benefit is that other doctors get to see my opinion and vice versa.”

Offering a suite of cloud-based, mobile-friendly marketing and communications SaaS to healthcare organizations, DoctorBase is becoming a leader in the emerging field of Patient Engagement Software, a rapidly growing new vertical within the B2B digital health startup ecosystem. DoctorBase plans to offer “Ask DoctorBase” to enterprise customers to deploy their own ‘Virtual Integrated Practice Units” easily.

Emily Novosel
(206) 501-9175

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