Somerville, MA (PRWEB) October 02, 2014
Triumvirate Environmental is rolling out a new approach to customer/employee relations. The company has just released a “WOW” page (http://info.triumvirate.com/wows-home) that shares customer testimonials on their website. This new page includes a variety top industry references from Royal Caribbean cruise lines to Cape Cod Hospitals.
According to Doug Youngen, COO, ”The idea to create the web page came up naturally. Customer satisfaction is a top priority here at Triumvirate so naturally focusing on customer testimonial as well as employee recognition on the website made sense.”
Triumvirate Environmental invests three times more time in training per employee than the industry average. This along with its competitive hiring program is designed to assure Triumvirate’s client that they are working with only top industry experts.
“Whenever we talk to new customers all we hear about is the lack of satisfaction with their current environmental health and safety providers,” says Youngen. “We hear about late or unspecialized field workers and so much more. Triumvirate never wants to be that company. We strive for more than satisfaction. We strive for the WOW.”
And they do excel. The various WOW pages cover employees doing everything from speedy drum pulls, to first-rate lab packs, to full onsite management and collaboration.
The pages feature client testimonials and expert employee bios. From Biotest Pharmaceuticals commending Triumvirate employees on the peace of mind they give the company, to Hunter College attributing compliance successes to Triumvirate’s help, the WOW pages really do say it all. “For the first time in forever we are in compliance when performing gram stains in the main lab,” said a Cape Cod Hospital representative.
“We’ve always delivered the wow, that hasn’t changed,” said Youngen “We just thought it might be good for other people to know it.”
Triumvirate Environmental an environmental services firm based out of Somerville, MA. Triumvirate was founded in 1988 and specializes in healthcare, education, life sciences, and industrial markets. Assuring customer satisfaction and top talent in the field. is just one of the ways Triumvirate seeks to connect with prospective customers and WOW current customers on a daily basis . Tweet us @Triumvirate